Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Athens Health and Rehabilitation, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAthens Health and Rehabilitation, LLC

            Nursing Home
            BBB accredited business

            Contact Information

            611 W Market St

            Athens, AL 35611-2460

            Get Directions
            Visit Website
            (256) 232-1620

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/9/2015

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers nursing homes, rehabilitation services, physical therapists, exercise and physical fitness programs, Alzheimer's care.

            Business Details

            Location of This Business
            611 W Market St, Athens, AL 35611-2460
            BBB File Opened:
            3/20/1997
            Years in Business:
            44
            Business Started:
            8/1/1979
            Business Started Locally:
            8/1/2011
            Business Incorporated:
            8/1/1979
            Accredited Since:
            4/9/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            • Athens Rehabilitation Center & Senior Care partners with Restore Therapy Services located in Birmingham, Al to provide all occupational and physical therapy services for residents.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            180
            Business Management
            • Mr. Hunter Lawrence, Administrator
            • Ms. Casey McNeese, Accounts Payable Staff
            • Ms. Misty Gilbert, Office Assistant
            Contact Information

            Principal

            • Mr. Hunter Lawrence, Administrator

            Customer Contact

            • Mr. Hunter Lawrence, Administrator
            Additional Contact Information

            Fax Numbers

            • (256) 232-2017
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/11/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            I spent two (2) twenty day stays at the Athens Rehab (Restore) recuperating from a leg amputation. My ******** providers -Aetna was picking up all charges for those days there. I received the bill dated 10-31-22 for the disputed amount. On 11/2/2022 I called Aetna and was informed they had paid the exact amount $1392.69 on 10/6/2022, tracking #***************. I told Restore about my call and told them their complaint should be with *****, not me, but I keep getting monthly bills and threats about being seriously delinquent. My fear is that they will turn this unpaid amount over to a credit bureau and accuse me as the delinquent party.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Terry J

            01/21/2024

            Athens Health and rehab is the worst place to send a loved one. My mom was there for 2 weeks and did not get the care that she needed. Mom has dementia .and needs help with going to ************* and even walking. They were told this daily via mom family. No one came in to check on her and when the nurse button was pushed it took 20 minutes for response. Other than the short time in rehab room, mom was left in her room. This rehab wanted us to extend mom stay and when we said no, they were not happy. Due to icy roadways, we could not get to mom for 2 days and the cost became unbelievable,2 times more than what was told to us when mom was admitted, and they wanted the money up front. Really! If I could bring them money, I would have picked up my mom. I did call moms insurance to look into this.

            Local BBB

            BBB serving North Alabama

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.