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          Find a Location

          Clayton Homes has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Clayton Homes

              32 Wilson Blvd 100 Addison, AL 35540

              BBB Accredited Business

            • Clayton Homes

              330 Buccaneer St Hamilton, AL 35570-6537

              BBB Accredited Business

            Business ProfileClayton Homes

            Manufactured Home Manufacturers
            Multi Location Business
            BBB accredited business

            Contact Information

            32 Wilson Blvd 100

            Addison, AL 35540

            Get Directions
            Visit Website
            (256) 747-1575

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/16/1999

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to information provided by the company, Cavalier Homes of Alabama manufactures a wide range of manufactured homes averaging over 3,000 annually.
            This division provides all customer service for homes built by Cavalier Home Builders, LLC.

            Business Details

            This is a multi-location business.

            Find a Location

            Clayton Homes has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Clayton Homes

                32 Wilson Blvd 100 Addison, AL 35540

                BBB Accredited Business

              • Clayton Homes

                330 Buccaneer St Hamilton, AL 35570-6537

                BBB Accredited Business
              Location of This Business
              32 Wilson Blvd 100, Addison, AL 35540
              BBB File Opened:
              9/19/1990
              Years in Business:
              39
              Business Started:
              8/22/1984
              Business Started Locally:
              8/22/1984
              Accredited Since:
              4/16/1999
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 4052 for this business, issued by Alabama Manufactured Housing Commission. The expiration date of this license is 12/31/2024.

              These agencies may include:

              Alabama Manufactured Housing Commission

              350 S Decatur St

              Montgomery AL 36104

              (334) 242-4036

              http://amhc.alabama.gov/

              Type of Entity:
              Corporation
              Related Businesses
              Business Management
              • Mr. Gary Hollingsworth, General Manager
              Contact Information

              Principal

              • Mr. Gary Hollingsworth, General Manager

              Customer Contact

              • Mr. Gary Hollingsworth, General Manager
              • Mr. Hal Ledbetter
              • Stephanie Tittle, Controller
              Additional Contact Information

              Fax Numbers

              • (256) 747-2962
                Primary Fax
              • (205) 921-3297
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/23/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Purchased a Premier home that was built in the plant in **********. The home is under warranty and they are refusing to address the issues. Inspector from Clayton Homes is trying to lay the blame elsewhere. I have had 4 contractors look at the home and the consensus is that problems stem from incorrect installation of the door and windows across the back of the home. This has caused severe water intrusion and is rotting the subfloor. The problem started before the home was ever delivered to the retailer and because of the location was not visible. I am stuck with a home that has been torn into to find said problems and the manufacturer refuses to correct the problem.
              Read More
              Read 4 More Complaints

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              C. W.

              12/19/2023

              My husband and I bought the Abigail ***** in June of 2019 and have had nothing but issues, especially with water (lines not being connected, roof leaks, caulking around windows not being done right, ect.) The manufacturer refuses to repair anything and now, the repairs are coming out of pocket. Do yourself a favor and NEVER buy a Clayton built home!!! Customer ***** is the worst and they will not stand by their so-called "quality" products.

              Clayton Homes Response

              12/20/2023

              Based on our customers home service repair records, all warranted repairs requested within the **************** Structural Warranty that expired 5/20/2020 were completed in the year 2020. Our facility was contacted 12/7/2023 by the home center that sold the home regarding some concerns, and we replied with advice about how the concerns might be addressed. Clayton Homes ************************* stand behind our products, warranty, and strive to do what is right by our customers, retail partners, and communities. It is unfortunate that our customer is dissatisfied, however our company cannot be responsible for causes beyond our control, and although performing regular maintenance and repairs can be frustrating, they are a necessary part of homeownership.

              Customer Response

              12/21/2023

              These are issues stemming from the so-called "repairs" that were done, within the warranty time frame. The contractors hired to do these repairs did not complete the jobs they were supposed to do and though we repeatedly reported the issues still being present, we were constantly pushed in the corner instead of receiving completed services. The island in the kitchen is not straight, there are drawer tracks broken due to the manufacturer using impact drills to tighten the screws for the brackets, water damage from when they didn't install the vent cover for the stove, but instead placed a metal sheet in the roof that did nothing to stop the rain from pouring into the home, the cabinets in the kitchen are not straight, nor are the beams on the ceiling in the kitchen, and these are just a few of the issues we reported that were never fixed correctly. Regular maintenance is not the issue here, but the lack of quality workmanship is.
              Read 5 More Customer Reviews

              Local BBB

              BBB serving North Alabama

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