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Business Profile

Gun Holsters

Man Gear Alaska

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Holsters.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/02/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased product for $100 on February 28, 2025.I phoned many times to determine a ship date. There was finally an email response in April saying I was #8 in line, and the owner had health issues delaying manufacturing and shipping. I have phoned a few more times annd it anlways goes to voicemail. I also emailed once a month for the last seven months. And there has been no response from the owner.

  • Initial Complaint

    Date:09/30/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased 2 holsters from Man Gear Alaska on 11/22/24 totaling $225.90.The items still say "processing" on my Man Gear Alaska Account. I purchased the holsters with my ****** account. Despite my numerous phone calls, voicemails and emails, I have heard nothing back from this company.I would like my money returned.

  • Initial Complaint

    Date:09/16/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted an order on February ******* for a total of $107.95. To date I have not received the product. I have attempted to reach her via telephone/ email. Each time their voice mail picks up and I leave my name and number. I have received no call back from them. I've attempted to contact her a via email. I received one response on 4/7/25 via email that she fell down and broke her foot. She told me my order was number 4 on her list. In short, I have not heard from her since. In short, I filed a dispute claim with the credit card company for product not received.

  • Initial Complaint

    Date:08/07/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I PLACE AN ORDER WITH MAN GEAR ALASKA ON APRIL 25, 2025. THE PAYMENT WAS TAKEN WITH NO DELIVERY OF THE PRODUCT. I HAVE EMAILED, CALLED, LEFT MESSAGES COUNTLESS TIMES WITH NO REPLY. I ALSO SENT MANY MESSAGES VIA THEIR CONTACT WEBSITE. LEAVING MY NUMBR AND EMAIL ADDRESS. NO REPLY.

  • Initial Complaint

    Date:05/07/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted an order on March 29th for a total of ******. To date I have not received any product. I have attempted to reach them via telephone. Each time their voice mail picks up and I leave my name and number. I have received no call back from them. I've attempted contact with them almost every day via the posted phone number. All with the same results, no contact, no merchandise

Man Gear Alaska is NOT a BBB Accredited Business.

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