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Find a Location

Hydro-Tech Alaska has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHydro-Tech Alaska

    Variety Store

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    405 College Rd, Fairbanks, AK 99701-1714
    BBB File Opened:
    3/7/2019
    Years in Business:
    8
    Business Started:
    3/25/2016
    Business Started Locally:
    3/25/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hydrotech does not have a certified plumber on staff and has cost me over 20 thousand dollars in damage and repairs over the last 7 months. I started working with Hydrotech in Aug of 2021 and as of 25 February 2022 I still do not have a functioning water treatment system. I have asked the business owner ***** repeatedly to just take his equipment out of my house and give me a refund but he would not relent and insisted that my equipment was a special order and could not be refunded. At the end of the day I just do not want anyone else getting scammed by this company and incurring the damage and emotional stress associated with not having drinkable water in their house. The equipment they are using is not even new. They just change filters out out of old towers and recycle the water treatment bottles. I paid a lot of money for used, broken equipment that does nothing but flood my basement and garage if it is put in use. Because the equipment has never been installed properly it is difficult to determine if product will do what it claims to do.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jason H.

    1 star

    02/28/2022

    Absolute worst business in ********* and Top 5 worst business I have ever dealt with in my 30 year professional career. Be aware that Hydro-Tech does not have a certified plumber on staff and any damage they cause will have to be fixed by someone else at your expense. Additionally all the equipment they tried to install in my house was refurbished or reconditioned which you would not expect when you spend over 8 thousand dollars. I started working with Hydrotech in Aug last year (2021). It is February 28th 2022, my crawl space has been flooded twice and my garage once and I still do not have a functioning water system in my house. The unprofessionalism of the owner **** and the overall unwillingness to simply refund our money just further adds credence to this company being a scam. After all, why would you refund something you are making a service call collection fee on every time you have to come out?

    Local BBB

    BBB Great West + Pacific

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