Business ProfileforS&P Certified Car Care LLC

I should preface this by saying I've been taking my vehicle here for several years. Every so often, they would do a 'courtesy inspection' for an oil change, charge for the inspection, then say I needed to replace my shocks, or add something that was either worked on recently or replaced, or that didn't need work at all. In the past, they even charged me for replacing two headlamps without replacing either one. They have even left tools inside the engine compartment. When repairing my fuel tank, they didn't 'put the ****** on' so when I got the vehicle back and tried to put fuel in, it all just fell to the ground. I had to take it back in and get it fixed. They even damaged my driver's side window, didn't tell me about it until I came in to pick it up, and just left the window down all night and day without even attempting to fix it. Which I was able to do myself, thank goodness.This last time I visited in August, 2023, would be the last time I took my vehicle here. After an oil change, they did another courtesy inspection and found that my front tie-rod was loose, my rack and pinion steering was leaking, and that I needed new shocks, again. For the third **** time in 4 years. My vehicle was not experiencing ANY symptoms prior to taking it in, so when they notified me of the work to the tune of $2,300, I said, "Take my vehicle off the rack now, and I'll come get it now," knowing that if it stayed up there any longer, I knew it would give them time to create the symptoms or doing something else to the vehicle. Because this has happened in the past. They didn't reply, wouldn't answer my calls or text messages, and the next day told me I could come and get it. I went down and got my vehicle and sure enough, it was shaking when turning, the wheel vibrating a little so I took it to another mechanic.This mechanic said that my tie-rod was in fact loose, but probably happened recently, the rack and pinion was leaking, but the shocks were great and didn't need replaced.