Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving Companies

Royal Alaskan Movers LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMallory R

    Date: 10/11/2023

    1 star
    - I reached out to company management after their team collected my belongings from my home because I was appalled at the behavior of their team. I was told numerous times that they were hourly employees and therefore they had no intentions of doing my work quickly, despite my time crunch. I was selling my home and my realtor encountered the team while they were there a specifically asked for their information so she knew who to NOT RECCOMEND to her clients in the future, as their unprofessional behavior was so blatant. - When I tried to discuss with management my concerns, I was constantly talked over and down to as if I didn't know what I was talking about. I tried to mention that I was being treated differently because I was a single woman, and it was as if I was being reprimanded for the thoughts I was sharing. I discussed the overpriced invoice I had received and after requesting that the company pull the *** for their trucks, discovered that I had been grossly overcharged for time that their team was doing nothing.- By 5 PM and them "working" all day, very little had been actually moved into the house and instead crammed in my garage. I was so frustrated with them by 5 PM, I requested them to just leave and my boyfriend (who later arrived) and I would handle putting my own furniture back together and would move things into my house without their assistance. - While they may not want to believe it, the behavior of their men in a respectable workplace would be fireable offences as sexual harassment. These men were extremely inappropriate with me as I was the only person in the home for the first half of the move. ENot only were they making me uncomfortable, but they stopped to talk to me after every pass, majorly delaying the process. They constantly told me no matter my age, how beautiful I looked and how I didn't look my age.
  • Review fromMargie G

    Date: 06/01/2023

    1 star
    This company should not be moving people. Their work is sloppy and their attitude about securing people's belongings is even worse. I watched them working and they played with the items in the house. Their approach to moving you well was well if it gets damaged they can just file a claim and that was the lead person. If you want your items moved competently it's a strong pass on this company. When the items arrived on site to their destination, there was broken furniture, a lot of water damage, and the boxes we're not labeled and looked as if they had been gone through. A lot of items were missing in different categories. Horrible mover

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.