Business ProfileforChaz Limited Collision Express

On 07/22/2022 we, my family and I, arrived at the repair facility to get our vehicle back after an accident. When we arrived we noticed that the windshield had not been replaced even though it showed clear evidence from the vehicle accident. We mentioned this to the repair facility in which they then contacted who they needed to get a replacement windshield, that could not be installed until 07/25/2022. Until then we had payed the deductible to the facility of $500 and left with our vehicle. Up to the day of the windshield repair we found other problems with the vehicle that had also been overlooked. The driver side visor was clearly bent in and for some reason our ** was not working. For an all black interior and exterior vehicle the ** is a big deal to us since we have a child under 2 and my wife is currently pregnant. We brought these additional issues up with the repair shop on the morning of 07/25/2022, since our appointment for replacement was not until that afternoon. They took a look at these issues and did determine that they were part of the accident and in need of repair. All these issues culminate into a bigger problem. When questioned about these issues that we kept finding, as of this writing we have found another issue, the manager we spoke with stated that these things got missed. However, the paperwork given to us by the shop at the payment of the deductible and the final bill payed by insurance shows that they still charged for services to insurance that they hadn't completed and some are missing entirely. As of 07/29/2022 we we were supposed to have some issues fixed, but that has not happened. We got our deductible returned to us, but the manager has alluded that we have to return it. However, I feel that since the facility did not meet the contractual obligation of returning it to pre-crash conditions and has at this point committed some insurance fraud, they should not see a dime more of our families money.