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Business ProfileforZerodraft of CNY, Inc.
At-a-glance
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 2824 Lemoyne Avenue, Syracuse, NY 13211
- BBB File Opened:
- 9/19/2002
- Years in Business:
- 26
- Business Started:
- 1/1/1998
- Business Started Locally:
- 1/1/1998
- Business Incorporated:
- 1/6/2004
- Type of Entity:
- Corporation
- Business Management
- Russ Hearton, Marketing Director
- Mr. Michael Borek, Operations Manager
- Contact Information
Principal
- Mr. Michael Borek, Operations Manager
- Additional Contact Information
Fax Numbers
- (315) 455-9322Primary Fax
Phone Numbers
- (800) 455-9376Other Phone
- (518) 456-9376Other Phone
- (315) 455-9322
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Zero Draft recently installed replacement windows at my home. As I watched the installer I saw that his framing was off and several large screw holes were made in the frame where he had to redo. I asked him to fix the holes and fix the frame that had big gaps. He refused. I called the office to complain and Dave in the Syracuse Office was extremely rude and hung up on me not giving me a chance to answer his question’; “So how many windows have you installed”. I tried calling back 6 times but the phone was picked up then hung up on me. Dave made no attempt to call me back. The energy audit person was also told I was having problems and said to let him finish his work. As the work got considerably worse I texted the energy auditor. No response. The installer was on the phone while doing the work and the sloppiness continued. His truck got stuck in my driveway. He told me to ask my neighbors for jumper cables. I told him they weren’t home. When someone arrived to get his truck started he was saying F words. I left a message with the answering service to have corporate call. Still waiting.
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Lou D
01/10/2024
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