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Find a Location

Owens-Corning has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOwens-Corning

    Roofing Materials
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/19/1995

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Owens-Corning has 9 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1 Owens Corning Pkwy Fl 2E, Toledo, OH 43659-1000
      BBB File Opened:
      4/5/1973
      Years in Business:
      86
      Business Started:
      1/1/1938
      Business Incorporated:
      10/31/2006
      Accredited Since:
      4/19/1995
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      800
      Contact Information

      Principal

      • Claims Department

      Customer Contact

      • Claims Department
      • Ms. Julie McGurk, Customer Solutions Leader
      • Ms. Kenzi Berente, Customer Solutions Manager
      • Mr. Brad Callif, Warranty Resolution Specialist
      Additional Contact Information

      Fax Numbers

      • (800) 824-9472
        Primary Fax
      • (419) 325-1007
        Other Fax

      Phone Numbers

      Customer Complaints

      42 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Bonnie G

      1 star

      07/23/2024

      Owens Corning state their Platinum Preferred Contractors are a select group of an elite roofing professionals and must pass a workmanship inspection to assure they do quality work. Because of their high standards, they offer the extended warranty **************************** Warranty). ** states you can trust your home with a member of the Owens Corning Independent Network of roofing contractors.In March of ******************************************************************************************************** a major disaster.The contractor subcontracted my reroof to an unlicensed contractor who was not an ** Preferred Contractor. They fail to finish the job or pass inspection. My ************* want the reroof work done by the Contractor torn off and redone.My home sustained over ******* in damages after the entire roof was installed wrong. Furthermore, the ** roofing material sold was not compatible with my roofs deck according to **s Instructions and Technical Bulletins. ** were provided my receipt from their Contractor for the ************************** Warranty showing it was registered and paid by the Contractor.Its now been over 3 years since I filed a claim in 2021 and Im still waiting on an answer regarding the extended warranty.What is truly upsetting is Owens Corning still feels this Contractor is worthy to be one of their Elite Roofing Professionals and remains on their list of Approved Contractors.Unfortunately, we live in a time that the Big Corporations are protected, even though there's so many different agencies that claim they'll help nothing comes from it . VERY DISSATISFIED

      Owens-Corning Response

      07/26/2024

      Hello - contractors listed on the Owens Corning website are independent contractors and not affiliates of Owens Corning Roofing and Asphalt, LLC or any of its affiliates (collectively, "Owens Corning"). The decision to hire any contractor listed on this site is a deciiosn made solely by the homeowner. Owens Corning does not guarantee the quality of work performed by any contractor. The current warranty you hold is a Standard Product warranty that protects you from any manufacturing defect. The Extended Warranty is required to be registered and paid for by the Platinum/Platinum Preferred contractor. You will want to reach out to your contractor to make all neccessary repairs to your roof. Thank you.

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