BBB, NW Ohio/SE Michigan
BBB, NW Ohio/SE Michigan
About Us
Welcome to our Better Business Bureau, one of over 90 across North America. BBB's legacy as a consumer watchdog began in 1912 as part of America’s emerging truth-in-advertising movement and grew into a trusted “top of the mind” resource for consumers and businesses alike. Our mission is to foster an ethical marketplace where buyers and sellers trust each other. We set and promote business honesty standards, educate about frauds and scams, and provide a trusted platform for ethical businesses and charities to stand out. Toledo and Lima’s BBB chapters began over 100 years ago, eventually merging in 2012 to fight the good fight together. Explore our page and learn more!
Upcoming Events
Programs and Services
Benefits Programs
Give your employees the best. Choose from a variety of high-quality and affordable plans. For BBB businesses only.
Apply for Accreditation
BBB Accreditation signifies trust and integrity, and an unwavering commitment to consumers. Join our community of trusted businesses today.
Advertising and Branding Programs
Show your brand and grow your business with our Better Brand Builder advertising programs. For BBB businesses only.
Consumer Resources
Investigate businesses and make informed buying decisions.
Membership Terms and Standards
Being a BBB Member/Accredited Business means you pledge to follow important rules and standards. Click here to see the most current Membership Agreement, Accreditation Standards, and Trademark Use Guidelines.
BBB Community Partnership Foundation
Our 501(c)(3) Foundation plays a crucial role in helping us build community value. Click the link above to visit its website and learn more!
BBB Torch Awards for Ethics
Celebrate and recognize local companies that demonstrate integrity and a strong commitment to ethics in all that they do.
BBB Staff and Board Members
Get to know our team!