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      Country
          Country

          Find a Location

          Jackson Tree Service has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Jackson Tree Service

              11388 Dorsett Rd Maryland Hts, MO 63043-3418

              BBB Accredited Business
            • Jackson Tree Service

              6 Van Cleve Ct Saint Louis, MO 63114-1128

              BBB Accredited Business

            Business ProfileforJackson Tree Service

            Tree Service
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.6/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 3/5/2014

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Tree Care,

            Plant health care,

            Tree fertilizer

            Business Details

            This is a multi-location business.

            Find a Location

            Jackson Tree Service has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Jackson Tree Service

                11388 Dorsett Rd Maryland Hts, MO 63043-3418

                BBB Accredited Business
              • Jackson Tree Service

                6 Van Cleve Ct Saint Louis, MO 63114-1128

                BBB Accredited Business
              BBB File Opened:
              1/1/1964
              Years in Business:
              60
              Business Started:
              1/1/1964
              Business Started Locally:
              1/1/1964
              Business Incorporated:
              2/17/2014
              Accredited Since:
              3/5/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Jackson Family Tree STL, LLC
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              8:00 AM - 5:00 PM
              Su:
              8:00 AM - 5:00 PM
              Business Management
              • Mr. Michael T Ballard, Owner
              • Mrs. Rachel Ballard, President
              Contact Information

              Principal

              • Mr. Michael T Ballard, Owner
              • Mrs. Rachel Ballard, President

              Customer Contact

              • Mrs. Rachel Ballard, President
              Additional Contact Information

              Fax Numbers

              • (314) 423-3399
                Primary Fax

              Industry Tip

              BBB Tip: How to hire a reputable arborist or tree service company

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Laura A

              11/15/2022

              These guys were great until they weren't. Make sure you **** and confirm EVERYTHING you want done because when there is a discrepancy, they DO NOT CARE ABOUT MAKING THINGS RIGHT!!!! Used them for years however, now they're too busy and lack effective communication needed to do the work correctly. And boy, they don't care about making things right. We had a miscommunication of what needed to be done and when they FINALLY showed up to do the work, I asked that they stop because they were not removing the branches we had agreed to. Hoping to get things back on track, (I literally have the name of the gal that takes the calls in my phone, I've had many great conversations and a good relationship with them over the years, I was and still am shocked at how disinterested they are and the tone of voice they took) I spoke with the management and after being spoken over and not listened to, I realized that we were going nowhere. I said, "Listen, I understand that we are just a small blip on your business map and that this is clearly of no concern to you. (we were getting ready to spend close to 3k, they had completed 1/2 the work)....she said, all of our jobs are a blip on the map". Sent us a bill for $2k and charged us a $250 "cancelation fee". Read their fine print, don't assume ANYTHING and be prepared to be challenged when they're wrong. They don't have time for the "little guys". ****** disappointed in how we were handled! Oh yea....and a few weeks after they supposedly "deadheaded a tree" we had a 4 foot limb come down, almost hit the house.....didn't deadhead very well!I'd recommend that you do your research on these guys.....Red Flags are Red Flags for a reason and this is your Red Flag! When things go wrong, and they will sometimes, it's how a company makes it right......they're not interested in that! ****** disappointed in the whole experience!

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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