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Find a Location

Clear Window Technology Inc has 1 locations, listed below.

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    Business ProfileforClear Window Technology Inc

    Replacement Windows

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Authorized Andersen Service Provider, Replacement Window and Glass Repair for Residential and Businesses in St. Louis including Entry Doors, French Doors and Patio Doors.

    Products & Services

    Windows, Glass, Doors

    Business Details

    Location of This Business
    15009 Manchester Rd Ste 267, Ballwin, MO 63011-4626
    BBB File Opened:
    12/4/2000
    Business Started:
    12/4/2000
    Business Started Locally:
    12/4/2000
    Business Incorporated:
    6/1/2005
    Type of Entity:
    Corporation
    Alternate Business Name
    • Air Shield Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Dennis McHugh, Vice President/General Manager
    • Susan McHugh, President/Owner
    • Tracey J McHugh, Office Manager
    Contact Information

    Principal

    • Susan McHugh, President/Owner

    Customer Contact

    • Tracey J McHugh, Office Manager
    Additional Contact Information

    Fax Numbers

    • (636) 489-4880
      Other Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/08/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    We hired Clear Window Technology to order and install an ******** patio door for the sum total of $5789, which was completed on 04/30/2021 and paid in full on 05/01/2021. Following the install of the door, there were some initial concerns with the door that Clear Window stated they "couldn't do anything more" and that "our wall was the problem". Concerns included poor locking, self-opening feature (which it shouldn't be), and a large space in the middle of the door. We contacted ******** directly who sent out a certified ******** installer. His assessment and documentation revealed hinges that were completely maxed out, missing hinge screws, missing blocker, missing screws in the install holes and sheetrock screws used instead of the screws that came with the door. Per his recommendation, the door needs to be completely replaced and based on this installation would no longer be warrantied by ********. I am seeking a refund of the amount paid in full.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen A

    5 stars

    10/20/2023

    We had to replace a ********************************************* It was complete and we were pleased. The screen had a little hole in it and they had to order it and it took 4 weeks because it came from ********, **. The owner ************************* was great. The work was excellent because they know what they are doing. We are pleased and have a really nice door.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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