Business ProfileforClarkson Eyecare

Long story very condensed. I've been getting dragged along for 5 months now. I bought ******************** in 10-2022. It took 3 returns of the glasses to get correct (no headaches/lenses not blurry) and I gave up on the sunglasses being corrected after a few returns and threw them in a drawer. I bought a warranty to get them replaced for 10% of cost within a year. I did so in Oct 2023. I mentioned I hope they mess up the sunglasses prescription so that maybe it'll be correct when they come back since I can't currently use them. The glasses weren't correct again and the sunglasses were lost. They refused to to send the glasses back to fix, the sunglasses missing until January after I had to complain to corporate. I refused to take the glasses since they were worse than what I brought in and I've never seen the sunglasses. I got my comment about the sunglasses thrown back at me like I was trying to scam them. I mailed a 5 page complaint letter with visuals to corporate with no response. Called many times, could not get any person to answer. I had to spam random emails I got off their automated phone service to get a response. I never got a response from anyone except Accounts Payable who forwarded me to the district manager and a PEC email. I've been contacting HR, Pec and the district manager. I provided 2 options in my letter, fix my glasses or give me a refund. They took the refund option of $679.20. The check was already late from when they said I would get it. I emailed them and let them know that I haven't received it yet. I finally got 3 checks in the mail, 1 @ $50, 1 @ $40 and 1 @ *****. I emailed them letting them know, and begged them to let me know what I have to do to resolve this. I have not heard from them and I believe I'm getting the run around. I have the original complaint letter with all emails and call logs if needed. I just want my glasses that work or my money back. They prove they can do neither since I have neither.