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Find a Location

Pillar To Post - The Frederick Team has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPillar To Post - The Frederick Team

    Home Inspection
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Home Inspector for the greater St. Louis area. Provide inspections for Real Estate transactions. Inspections provided for sewer lateral, gas/mechanical systems, termite, radon, mold, lead, asbestos, meth, voc, pool, chimney, septic/well, drone service, pre-listing inspections, and home consultations.

    Business Details

    This is a multi-location business.

    Find a Location

    Pillar To Post - The Frederick Team has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      11084 Gravois Industrial Ct, Sappington, MO 63128-2013
      BBB File Opened:
      5/12/2005
      Years in Business:
      19
      Business Started:
      5/12/2005
      Business Started Locally:
      5/12/2005
      Alternate Business Name
      • Pillar To Post - The Scott Frederick Team
      Business Management
      • Mr. Scott C Frederick, Owner
      Contact Information

      Principal

      • Mr. Scott C Frederick, Owner

      Customer Contact

      • Mr. Scott C Frederick, Owner

      Industry Tip

      BBB Tip: Hiring a home inspector

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Pillar to Post conducted a inspection of my home. We paid for their premium package. At the end of the inspection we were told about 2 issues - slight mold on the basement ceiling and an improper fuse for the dryer. We were told by Conner (the inspector) that these could be remedied easily by using bleach solution on the mold and a replacement breaker. We moved in the house and within the first week of living there discovered mold growing in our laundry room and several leaking pipes around the house which were bleeding through the drywall. We had mold specialists and plumbers come out to see to these issues. Both said that these problems should have been detected in the inspection. Upon calling Pillar and Post I spoke with ******. ****** said that Connor was unable to see the mold due to a washer and dryer being in the way (despite the mold and plumber professionals opining that he should not have missed it as it was very obvious). I then put ****** in touch with the plumbing company so he could confirm with professionals the nature of mold and leaking: - the first instance being bad valves on the washing machine hookups - the second being a leak on the upstairs drain pipe We then learned that Connor was incorrect of his assessment if the breaker when our electrician found that breaker for the Dryer was the correct type but the wire that led to the AC unit was too small of a gauge and therefor posed a fire risk. At this juncture, I felt that that Pillar and Post had provided a faulty inspection on which we based a VERY large financial decision. The next time I spoke to ****** I told him that these missed mistakes had cost us over $3000 dollars in repairs and I believed we were intitled to a refund of the inspection fee. He again cited that Connor couldn't look behind a washer and dryer during an inspection - complete nonsense. I then asked him if Pillar and Post would be taking any accountability. He said, "If we are using blanket statements - no."
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      Customer Reviews

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