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Find a Location

Store Supply Warehouse LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Store Supply Warehouse LLC

      12955 Enterprise Way Bridgeton, MO 63044-1206

      BBB Accredited Business
    • Store Supply Warehouse LLC

      860 E Glendale Ave Store Supply Warehouse Sparks, NV 89431-6409

    • Store Supply Warehouse LLC

      270 Silver Springs Rd Mechanicsburg, PA 17050

    • Store Supply Warehouse LLC

      105 Sh Morgan Pkwy Bloomingdale, GA 31302-9525

    • Store Supply Warehouse LLC

      2005 Texas Ave Shreveport, LA 71103-3651

    Business ProfileforStore Supply Warehouse LLC

    Commercial Products Wholesale and Distributor
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/23/2007

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Store supplies and fixtures

    Products & Services

    Store Fixture, Supply and Display

    Business Details

    This is a multi-location business.

    Find a Location

    Store Supply Warehouse LLC has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Store Supply Warehouse LLC

        12955 Enterprise Way Bridgeton, MO 63044-1206

        BBB Accredited Business
      • Store Supply Warehouse LLC

        860 E Glendale Ave Store Supply Warehouse Sparks, NV 89431-6409

      • Store Supply Warehouse LLC

        270 Silver Springs Rd Mechanicsburg, PA 17050

      • Store Supply Warehouse LLC

        105 Sh Morgan Pkwy Bloomingdale, GA 31302-9525

      • Store Supply Warehouse LLC

        2005 Texas Ave Shreveport, LA 71103-3651

      Location of This Business
      12955 Enterprise Way, Bridgeton, MO 63044-1206
      BBB File Opened:
      1/1/1994
      Years in Business:
      30
      Business Started:
      1/1/1994
      Business Started Locally:
      1/1/1994
      Business Incorporated:
      3/18/2005
      Accredited Since:
      5/23/2007
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • SSW Wholesale
      • SSW Dealer Supply
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Mr. Matthew Wohlstadter, CEO
      • Elizabeth Poelker, Comptroller
      Contact Information

      Principal

      • Elizabeth Poelker, Comptroller
      Additional Contact Information

      Fax Numbers

      • (314) 427-0004
        Primary Fax
      • (800) 823-0004
        Other Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2022

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On Dec 2, 2021 I placed an order with them for $791.80, I got the confirmation and I called to confirm the shipping date. The rep told me that same day that my item would be delivered from the Georgia warehouse because New Orleans did not have the display case that I ordered. The following week, I called to confirm the arrival date to be at the place to receive my display case and other rep told me that my order was on hold and had not shipped because they did not have the item until February 2022. I cancelled my order and I got my money back around 4 weeks later. I placed my order again on 2/8/2022 I called on 2/10/2022 and the rep that answer my call told me that I have to wait until the first week of March to be deliver because they DON'T have the item in inventory. If they don't have inventory, why are they allowing to place orders, to take our money? If they don't have products then why are those products not advertised properly to allow the customer to make the decision about the wait or to put the money on hold for a future days? If they don't have the item then why are they charging the money in advance without a guarantee that they will not keep pushing up the delivery date? Shortages do not give any place the right to charge for a product that they have not yet provided. If I was preordering any of the items anywhere else, I would not be charged until the item was processed and ready to ship. I have needed the products since the end of November 2021, I was charged for all additional items in my order and I had to cancel because the lights for a displays case without the display case is useless.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Caitlin K

      1 star

      02/20/2024

      Absolutely the WORST customer service.BUYER BEWARE, they state 2 day shipping (when in fact its 10 days stated by their customer service rep.) **** don't believe that they have 2 days listed on their website, but when you select shipping it says 2 DAYS ANNNND gives you a date. I have had to track down my orders and wait days on end to get items I need. **** have delayed my store opening for 2 weeks. I will gladly pay a little more for my items from ULINE, knowing they ALWAYS deliver on time and Almost always the very next day before 8am.Shame on this company for treating a customer this way after spending thousands of dollars with them, and HUNDREDS on shipping.

      Store Supply Warehouse LLC Response

      02/21/2024

      I am very sorry that your order did not deliver to you in the time framed promised. We do try to ensure that all shipments reach our customers per the quoted time we provide you when the order is placed. I do show with your order placed on 2/2/24, we had to ship out of multiple warehouses due to stock which delayed part of your order and, I am very sorry if this was not brought to your attention prior to your order shipping. I also see that part of it was lost by the carrier, to which we issued a reshipment. Upon reviewing your order, I see that you emailed yesterday on 2/20/24 regarding how upset you were with this situation and that you were previously told we would not refund your freight cost. I assure that is not the case and I see our representative refunded your freight in full but was unable to reach you to discuss this further so that we may address the misinformation you received regarding the delivery times as well as the service issues with our representatives. We understand your frustration with the delays and cannot apologize enough. We do value your business and your satisfaction is the most important thing to us. We would love the opportunity to make this right and encourage you to reach back out to us at your convenience so that we can discuss this in more detail and address any other concerns you may have.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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