Business ProfileforAdams Pest Control

I gave Adams Pest Control 1 star otherwise I couldnt leave a review. They are a small company who have to cheat people to make it. Be real careful when they explained there service. When they say house is included they mean cleaning the frames on the outside of your windows. Then they have this program where you pay every ************ come every three months. So you pay for service you dont receive unless you call & tell them you have a problem. Then theres **** who peeks into your windows he probably a pervert. If you call to cancel their service they continue to charge you by saying you didnt call in time for them to cancel. I called the day before & cancelled ***************************** came the next day because 1 day isnt sufficient. I would never use them again & I dont recommend Adams Pest Control to anyone. You can do better PS. One hand does know what the other Hand is doing. Awful

BBB, The consumer signed up for sevice with us on 8/18/2022 for home pest control and lawn service that service was performed on 8/18/2022 by two female technicans. Our billing is explained in detail when the service is sold and on the agreements the consumer recieved as it's initial service fee, and then ongoing monthly billing in which the consumer agreed to. We were never asked by the consumer to be a text or call ahead, as it's not necessary as our preventive treatment is about keeping chemicals from within your home unless deemed necessary and full treatment is performed on the exterior of the home. We following during every service a full and detailed 15 point program that includes a lot more then "cleaning the frames on the outisde of your windows" as the consumer described. The start of ***************** was performed on 9/14/2022 and the consumer called us on 9/15/2022 very upset and demanded to cancel service because she did not believe she signed up for both home and lawn service, she did not believe we ever told her about the monthly billing, she believe that she should have automatically been a text/call ahead, and then accused our technican of "peeking thru a window". We tried explaining everything that the consumer signed up for as all our calls are recorded, we explained that the technican was not "peeking" in the window you saw his figure outside the window because he was dewebbing the home in which we stand very close to the home/windows. Service was cancelled on 9/15/2022 and was not charged nor has she been charged anything since cancelation. The consumer has made many false acquisition to us, and now to the BBB, and accountablity she be held to the consumer as she has no proof of anything she is stating, and we can provide documentation, recorded calls, and proof that everyone that spoke to the consumer was clear and detailed with her and that our entire company was on the same page, and based on this no action is needed to be taken on our part.