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Find a Location

Balboa Thrift & Loan Association has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBalboa Thrift & Loan Association

    Real Estate Loans
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers commercial real estate lending services. Balboa's main focus is working directly with real estate professionals that broker commercial real estate loans in need of purchase or refinance loans. 

    Business Details

    This is a multi-location business.

    Find a Location

    Balboa Thrift & Loan Association has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      865 Amena Ct, Chula Vista, CA 91910
      BBB File Opened:
      1/1/1986
      Years in Business:
      43
      Business Started:
      7/7/1980
      Business Incorporated:
      7/7/1980
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Debbie Escobedo, President
      • Mr. Joseph Morstad, Business Development Manager
      Contact Information

      Principal

      • Ms. Debbie Escobedo, President
      Additional Contact Information

      Fax Numbers

      • (619) 397-7687
        Primary Fax
      • (619) 397-4049
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/28/2023

      Complaint Type:
      Order Issues
      Status:
      Resolved
      Paid off a **************************** October 25th 2020 , have not received anything including the title/pink slip to the car. Called the business and got lied to on numerous occasions. And found out that they still have the title they did not summit it over to DMV as I talked with the main headquarters of the ********** in **********.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ma R

      1 star

      02/13/2024

      Worst Company Not Willing To Work With You At All Dont **** If Youve Fallen Behind They Dont Want To Even Take A Payment To Help You Catch Back Up If Its Not The Full Amount You Owe They Dont Want Nothing To Do With You

      Balboa Thrift & Loan Association Response

      02/14/2024

      I am sorry that your experience with our company did not meet your expectations. Customer satisfaction is our top priority. I understand how frustrating this must have been for you, and I want to assure you that we take your complaint very seriously. To help us better understand your issue,kindly visit our website and submit a comprehensive complaint. Thank you for bringing this matter to our attention.

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

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