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Find a Location

Performance SLC LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Performance SLC LLC

      3200 Park Center Dr Ste 122 15th Flr Costa Mesa, CA 92626-7163

    • Performance SLC LLC

      15310 Barranca Pkwy Ste 150 Irvine, CA 92618-2238

    Business ProfileforPerformance SLC LLC

    Student Loan Services
    Multi Location Business

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    The Bureau of Consumer Financial Protection v Performance SLC LLC and Daniel Crenshaw

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On April 29, 2022, Performance SLC and the CEO, Daniel Crenshaw entered into a Stipulated Judgment with the Consumer Financial Protection Bureau. The Judgment settles allegations that the defendants engaged in wrongful fee-charging practices and deceptive telemarketing, settled debts without the required consumer authorization and tricked certain consumers into enrolling into its debt-resolution services. Under terms of the Judgment, the Performance SLC is permanently enjoined from obtaining referrals from companies purporting to make or arrange loans, and agreed to pay redress in the amount of $10,448,467.90, however the full payment of this judgment may be suspended. Under terms of the Judgment, Crenshaw is banned from debt relief services for five years and is ordered to pay a civil penalty of $30,000. 

    This action is final. 

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers student loan consolidation and document preparation assistance.

    Business Details

    This is a multi-location business.

    Find a Location

    Performance SLC LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Performance SLC LLC

        3200 Park Center Dr Ste 122 15th Flr Costa Mesa, CA 92626-7163

      • Performance SLC LLC

        15310 Barranca Pkwy Ste 150 Irvine, CA 92618-2238

      Location of This Business
      3200 Park Center Dr Ste 122 15th Flr, Costa Mesa, CA 92626-7163
      BBB File Opened:
      5/23/2016
      Years in Business:
      8
      Business Started:
      9/24/2015
      Business Incorporated:
      9/28/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Daniel Bowers, President
      • Ms. Melody Parlier, Director of Human Resources
      Contact Information

      Principal

      • Mr. Daniel J Crenshaw, CEO
      • Mr. Daniel Bowers, President

      Customer Contact

      • Mr. Daniel J Crenshaw, CEO
      • Ms. Melody Parlier, Director of Human Resources
      Additional Contact Information

      Fax Numbers

      • (888) 624-2501
        Primary Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2022

      Complaint Type:
      Order Issues
      Status:
      Unanswered
      I was setup up to pay my student loans back. I was told two payments of $400 was to come out and then $150 a month after. They have taken $400 out of my account for 4 weeks in a row. I attempted to contact and number was disconnected.

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

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