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Counterfeit Product

I purchased a Solid State Drive (SSD) from Kalsten. It took three weeks for them to deliver. When I received the SSD, it did not boot when plugged into the computer. I contacted Kalsten. They made me take photos and told me they couldn’t tell if it didn’t work. This went back and forth. After six weeks, I contacted my credit card company and disputed the payment.

Dollars Lost: $215.98

Victim Location: Carmel, CA, USA - 93923

Date Reported: October 21, 2026

Business Name Used: Kalsten

Employment

Delta was advertising job opening on Facebook. I received an email which contained a new hire orientation to attend and a new hire form in which you pay $97.17 for a backround check. I reported the same scam a couple years ago but under British Airways.

Dollars Lost: $0.0

Victim Location: Los Angeles, CA, USA - 90032

Date Reported: October 21, 2026

Business Name Used: Delta Airlines - IMPOSTER

Employment

Initial Message Quoted: Thanks for your interest in GL Group of CA - Benefits Rep Position, (my name was here)! May we schedule you for a virtual interview Monday, 10/19 at 9AM PDT? 2nd quoted message: Unfortunately, we do not have any available slots at that time. Our next available interview slot is Wednesday, 10/21 at 9AM PT via Zoom. Would this work for you? 3rd Quoted Message: Perfect. Thank you for confirming. Your interview is scheduled for Wednesday, 10/21 at 9AM PT. This position is open to applicants in CA. Must be 18+ with a clean background. Please see the link below. This is a professional interview; therefore, please dress appropriately. You may access this link by computer or phone: https://us02web.zoom.us/webinar/register/5817530535798/WN_81bV6kNeTD2X2QNVco0i1Q. For assistance joining, please reply to this message. 4th Quoted Message: We look forward to our interview scheduled at 9AM PDT. If by any chance you did not receive a link by email, click here to do a quick registration: https://us02web.zoom.us/webinar/register/5817530535798/WN_81bV6kNeTD2X2QNVco0i1Q It will only take a few seconds. We will see you soon! For any issues at all with logging in to the interview, please reply to this message

Dollars Lost: $0.0

Victim Location: Littlerock, CA, USA - 93543

Date Reported: October 21, 2026

Business Name Used: GL Group of CA

Online Purchase - Revoraco

It's been a month waiting for my order and it has not come in. I cannot locate the website. It does not show on my SHOP anymore to track them.

Dollars Lost: $78

Victim Location: Stockton, CA, USA - 95209

Date Reported: October 21, 2026

Business Name Used: revoraco

Other - Best National Financial Scam Call

I get multiple calls as many as a dozen every day from this company saying they have my application for a loan or I’ve been approved for a loan that I never applied for actually. When I ask them the date of my application that’s when they tell me well we don’t have your application, but we want to make you an offer. I ask for the name of the company they are working for and they tell me Best national financial and when I ask for a website, they tell me they can’t provide one until I speak to a loan specialist. As you know these people call from multiple numbers I block every one of them, but it really doesn’t do any good so I was hoping if I filed this complaint, somebody would look into this or curious if anybody else has made a complaint against this company, which I’m not even sure is legit.

Dollars Lost: $0.0

Victim Location: Naples, FL, USA - 34120

Date Reported: October 21, 2026

Business Name Used: Best National Financial

Phishing

I received a text message from 1-833-950-0621 from Illinoisfiling.com. I pushed on the link and it wanted me to confirm all of my information. Then it said pay $299.00 and I would never have to file again. They sent it twice and asked for my banking information. This is when I called the BBB to check to see if it was a scam. It is a scam.

Dollars Lost: $0.0

Victim Location: Jonesboro, IL, USA - 62952

Date Reported: October 21, 2026

Business Name Used: Illinoisfiling.com

Online Purchase

They said my original Bitdefender email advising next payment due was a scam. They said i would cancel my Identity Monitoring thru Aura as it was included in theirs. They said 3 years at $1199 was a bargain because i didn't need Aura any more. I contacted Edgar i thought was the real Bitdefender and they said the Yogi still had access to my computer. They got into my computer and accessed my credit cards

Dollars Lost: $1199

Victim Location: Lehigh Acres, FL, USA - 33971

Date Reported: October 21, 2026

Business Name Used: The Code Yogi

Phishing

Hi, this is Brandy. I'm calling with an important message regarding the electrical. Please give me a call back at your earliest convenience with a copy of the bill available. My number is 1-800-580-3004. I'm available Monday through Friday 10 AM to 5 PM again that number is 800-580-3004. Thank you have a great day.…”

Dollars Lost: $0.0

Victim Location: Allenhurst, GA, USA - 31301

Date Reported: October 21, 2026

Business Name Used: None

Other

Received a text message that my economic relief check was returned. A website link was listed for me to go to. I took a picture. This is a scam because There are no current economic relief checks being issued by our government.

Dollars Lost: $0.0

Victim Location: Youngstown, OH, USA - 44511

Date Reported: October 21, 2026

Business Name Used: Economic relief/tariff relief check

Healthcare/Medicaid/Medicare - RDSA Insurance Solutions

Referred to business by the security guard at the Blue Cross Blue Shield Building. Ashley came to out house under the guise of helping us enroll in new insurance. We provided her one of our Medicare numbers. We checked the Superintendent of Insurance website and was not able to find a license. We have received 2 phishing emails in a couple days after meeting with her.

Dollars Lost: $0.0

Victim Location: Rio Rancho, NM, USA - 87124

Date Reported: October 21, 2026

Business Name Used: N/A

Other

Website claimed a retirement sale of items in stock. Order two sweaters that were shipped to me from overseas, not from Colorado. Both sweaters of extremely poor quality. One sweater had a neck hole so small I could not fit over my head, the other had a neck so large it hung down past my shoulders. Contact information for the company is email only, with an address in Newark, Delaware. No street address or phone number for the "store" on website. Requested return information and was told it would cost $30-50 to return overseas. They offered a 10% discount and i could keep the items. I declined, stating that I can't even wear the sweaters, they then offered 20% which I also declined, that the items are only good as rags. I later found that this website is a known scam site, and I totally agree! Items that i ordered are found on Temu for very low prices, so suspect that they are ordering those and having shipped to unsuspecting customers like me. I requested several times for a full refund, keep getting the run around. Have requested my credit card company to investigate. I also discovered another very similar site with the same general story, photos are almost identical with the same woman as on this website, also in Colorado with no street address (themountainladies.com). Definitely a SCAM!

Dollars Lost: $116.91

Victim Location: Ionia, IA, USA - 50645

Date Reported: October 21, 2026

Business Name Used: Katherine's Knitwear

Phishing - Personal Loan Funding Team

Transcript of voicemail: “This is Stephanie Howard with the personal loan funding team. Hi, this is Stephanie. Just giving you a follow up call on that personal loan you looked into. You are preapproved for up to $46,000 with rates starting around 5.6“ I have marked as SPAM and deleted, but get called again from different phone number in different location in Canada. iPhone was screening in the background, now allows to ring while screening. Have talked to no one from these calls but they persist.

Dollars Lost: $0.0

Victim Location: Sardis, GA, USA - 30456

Date Reported: October 21, 2026

Business Name Used: Personal Loan Funding Team

Online Purchase

I ordered a cat toy from this company, and now they used my credit card to charge me different amounts every month. I did call Wells Fargo bank and reported it. I believe they scam older people,thinking that we are not checking our credit card.

Dollars Lost: $24

Victim Location: Ridgeland, SC, USA - 29936

Date Reported: October 21, 2026

Business Name Used: Rivontech.com

Online Purchase - NFL Shop/Fanatics

This was a fake duped website. I ordered a jersey thinking it was legit, but I never received an email confirmation. So I went back to the site to look up my order, and the order number would not pop up when I searched it. I then tried to type the website name in the URL and nothing came up. I realized that the site name was gonfIjerseys.com using a "i" not an "L". I never received a confirmation, but they definitely took my money. The charge on my bank statements was from TERIVEIXA INC.

Dollars Lost: $62.97

Victim Location: Rockville, MD, USA - 20850

Date Reported: October 21, 2026

Business Name Used: NFL Shop/Fanatics

Fake Invoice/Supplier Bill - Fake Bill

I was called at supper time. they said I hadn't paid a bill and my credit card would not go through. I did not recognize the bill they were trying to collect for and asked them to repeat the name of product and said they didn't know what product was, just gave some company name I didn't understand what was said. I said I was going to turn over to BBB if they wouldn't tell me what I was supposed to have gotten. they hung up promptly....I am skeptical...

Dollars Lost: $139

Victim Location: Waynesfield, OH, USA - 45896

Date Reported: October 21, 2026

Business Name Used: N/A

Online Purchase

Ordered Truck parts on 10/6/26 order # 198634925 and as of this writing no parts have been delivered. Attempted 3phone calls with negative results, attempted Email with negative results

Dollars Lost: $70

Victim Location: Levittown, PA, USA - 19055

Date Reported: October 21, 2026

Business Name Used: Torque Treasure

Government Agency Imposter

I got three texts and 2 phone calls from 866-2020-4567 yesterday. Here are the texts 10/20/2026 at 8:03PM EST "VDSS EBT A Transaction of $34.15 at W-STR using your EBT Card was declined. Reply Y if this was you. If not, to speak to a representative, call: +1(866)202-4567" 10/20/2026 at 8:019PM EST "Omnilert VDSS EBT: A Transaction of $37.18 at WM using your EBT Card was declined. Reply Y if this was you. If not, to speak ... more https://omnl.io/huqmD8Ax" 10/20/2026 at 8:019PM EST "Omnilert VDSS EBT: A Order of $44.15 at Walmart using your EBT Card was declined. Reply Y if this was you. If not, call: 1-866-202-4567"

Dollars Lost: $0.0

Victim Location: Richmond, VA, USA - 23225

Date Reported: October 21, 2026

Business Name Used: Omnilert

Online Purchase

First, we were quoted $4.25 for 100 cowboy hats. They charged my credit card $677 so they actually charged us $5.52 per hat. Then we received two additional charges totaling over $350 and they allege this is for a shipping charge. They never received approval to charge my credit card again and they had quoted us $25 for shipping. The invoice shows no shipping charge. We did not receive the invoice until weeks after the initial charge despite asking for it repeatedly. We have only received 12 of the 100 hats.

Dollars Lost: $1000

Victim Location: Greensboro, NC, USA - 27408

Date Reported: October 21, 2026

Business Name Used: Private Island Party

Government Agency Imposter - Government Agency Imposter

I was notified that ebt card was used at 3 locations in 20 mins.and was declined. 1st of all I don't have an ebt card .and i was home at those times .

Dollars Lost: $0.0

Victim Location: Fredericksburg, VA, USA - 22407

Date Reported: October 21, 2026

Business Name Used: omnilert

Phishing

I am a new homeowner and continuously got a “final notice” in the mail regarding my home warranty possibly affecting my mortgage. After the 3rd notice, I called the number and he impersonated a home warranty agent through rocket mortgage. He said I needed a “first party” warranty through rocket mortgage, or my home would be flagged. He then requested I send him $275 my debit, credit, or check and in exchange he would send me a policy packet. I then became skeptical and said I wasn’t comfortable purchasing for something when I had no idea I was buying. He then became frustrated and said he’d take the minimum of $100 today and if I didn’t do it, I’d lost the discount. I then hung up the phone.

Dollars Lost: $0.0

Victim Location: Lafayette, LA, USA - 70501

Date Reported: October 21, 2026

Business Name Used: Rocket Mortgage imposter

Phishing

Charges showing up in bank account once or more a month for 61.99

Dollars Lost: $400

Victim Location: SK, CAN - S0G 3Z0

Date Reported: October 21, 2026

Business Name Used: Vplaya.live nv

Online Purchase

This is what I received. I tried to attach what was advertised but wouldn’t allow due to size. Company offered 25 back however never heard back and I have sent several emails

Dollars Lost: $45

Victim Location: Taunton, MA, USA - 02780

Date Reported: October 21, 2026

Business Name Used: Yourivo

Online Purchase - AMPI

Received a product that was not the one advertised (not even the same brand), with no redlight, no charging cable. When attempting to contact the company, the email on the website for "support" does not work and there is no phone number provided. There are other reviews on the site stating the same experience (I should have read more into it). Definitely a scam company that is sending out bogus products.

Dollars Lost: $100

Victim Location: La Porte, IN, USA - 46350

Date Reported: October 21, 2026

Business Name Used: AMPI

Online Purchase

I ordered online because the ad said it was a sale& I was thinking it was Swank A Posh which is a legit website that I frequently shop at. I recieved a confirmation email from a different website that I have never seen before. And I realized I had been scammed.

Dollars Lost: $36

Victim Location: South Park, PA, USA - 15129

Date Reported: October 21, 2026

Business Name Used: Swank A Posh

Sweepstakes/Lottery/Prizes - PLAY USA GAMING

They took the credits of my account and told me a glitch occurred

Dollars Lost: $107

Victim Location: Modesto, CA, USA - 95350

Date Reported: October 21, 2026

Business Name Used: PLAY USA GAMING

Other - Chatplace

Look I just need a report some information I believe could be a scam and a fraudulent scam they're using a fake dating site called chat place.

Dollars Lost: $0.0

Victim Location: Dunlap, TN, USA - 37327

Date Reported: October 21, 2026

Business Name Used: Chat Place

Counterfeit Product

I read a Google News article about Martha’s Sheep Tote Bags and clicked on a store link in the article, which directed me to the Craftfolk website. I ordered two bags on 10/7/26, and paid by credit card. The bags were delivered on 10/17/26, but they look completely different from the photos displayed on the website. The bags are of poor quality and have a poor finish. I immediately contacted the seller through the company’s contact page but received no response. Today, 10/20/26, I called the company’s phone number multiple times, but no one answered. I also emailed the company to request a full refund, but I have not received any response or update. I came across an article about the Craftfolk scam. Then, I realized I had become a victim.

Dollars Lost: $106.2

Victim Location: Sunnyvale, CA, USA - 94087

Date Reported: October 21, 2026

Business Name Used: Craftfolk

Employment - Orion matrix Employment Scam

Was approached to answer questions for AI. Company stated they needed human answers for the development of AI, and in turn i would be paid for answering. After downloading the app, I noticed i would have to accumulate 20,000 points before payment would be made, and each answer .was wort .50. It would take months and months working for free before payment, if any would be paid. I reached out to Orion matrix for a full refund. They responded with an offer of refunding half and still work for them. I declined and asked for a full refund. It has been 1 week, several emails later, and no respinse from the company.

Dollars Lost: $400

Victim Location: Deshler, OH, USA - 43516

Date Reported: October 21, 2026

Business Name Used: Orion matrix

Online Purchase

I ordered some perfume keep getting the runaround about my orders and they wont refund my money keep giving excuses.

Dollars Lost: $40

Victim Location: Hannibal, MO, USA - 63401

Date Reported: October 21, 2026

Business Name Used: Goda.com

Other

On September 29, 2026, a financial transfer of $557.50 was accidentally transmitted to Tony Baik of ABC Legal Services. This transaction occurred entirely by error while attempting to send funds to an unrelated party. There is no contractual relationship, service agreement, or arrangement between the sender and Tony Baik or ABC Legal Services. No legal, court filing, or process serving work was ever requested, authorized, or performed. Because no mutual assent or exchange of consideration occurred, the business has no lawful claim to these funds. Immediately upon identifying the error, a demand for a refund was issued to Tony Baik. Mr. Baik explicitly refused to return the $557.50, despite the fact that no agreement exists to justify withholding the money. The business is unlawfully retaining funds for services that were never negotiated or rendered. Requested Resolution: The immediate and full restitution of the accidentally transferred $557.50 to the original account.

Dollars Lost: $557.5

Victim Location: Fontana, CA, USA - 92336

Date Reported: October 21, 2026

Business Name Used: ABC Legal

Phishing - Astrotalk

They pretend to be a helpful guidance website, all their guidance is AI chat bots, but doesn't say so, one person even admitted to using AI. You try to ask for help with support and left with a chat bot again who then stops responding. They off a 2 dollar credit back. They have multiple reports of being a scam on Apple. They are taking advantage of people looking for spiritual help and not being upfront about it. Offering a fake 100% cashback but offering 10% for you to use within their website still

Dollars Lost: $20

Victim Location: Seattle, WA, USA - 98122

Date Reported: October 21, 2026

Business Name Used: Astrotalk

Online Purchase - Cozyie

If you look at the website I believed I was purchasing 2 king comforters. Unfortunately, I received 2 sheer pieces of poor-quality fabric. The wrong color, and defiantly not close to king size, maybe twin. The website is very misleading, and the product is just garbage. I have filed a dispute with my bank as well, and this cite should be shut down. I originally saw the ad on Facebook and chose to go the website, which I now know is all lies. I did take a picture of the product to have for evidence.

Dollars Lost: $52.97

Victim Location: Willamina, OR, USA - 97396

Date Reported: October 21, 2026

Business Name Used: Cozyie

Online Purchase - Doitava

I bought a large peacock jewelry box off of Facebook for $36.99+$5.99 for shipping total of $42.98. Package said it was delivered to mailbox on Friday the 16th but it never showed up. I emailed the company and have not heard from them at all. I paid with Apple Cash for this item

Dollars Lost: $42.98

Victim Location: Colfax, CA, USA - 95713

Date Reported: October 21, 2026

Business Name Used: Doitava

Online Purchase - Online Purchase

I ordered a canopy from Blastup Yoga for $69 . Never received it. They kept trying to charge me again and again but I blocked the charges. Reported it to CashApp but they wouldn’t help me.

Dollars Lost: $69

Victim Location: Castor, LA, USA - 71016

Date Reported: October 21, 2026

Business Name Used: Blastup Yoga

Online Purchase - makdledge.com

Ordered a product they offered on there website offering pants. Never received product even though to them it was marked delivered to wrong address. They tried to resend but nothing ever came and almost 2 months waiting. Asked for refund for missing item and was told they do not offer refund after 3 days.

Dollars Lost: $40

Victim Location: Holland, MI, USA - 49423

Date Reported: October 21, 2026

Business Name Used: makdledge.com

Online Purchase

Order #8e4cc4e0-e92b-4353-bf7d-0b6426d157f3 — electric bicycle, $87.98, charged to my debit card; the charge posted October 2, 2026 (statement descriptor: PURCHASE BRYBAA AD DC). I requested a refund on October 7, 2026. The vendor sent order tracking and confirmation links that do not work. I followed up on October 7 and October 8, and on October 8 sent a final written demand to [email protected] requiring written confirmation that the refund was processed by October 15, 2026. The vendor never confirmed. I am seeking a full refund of $87.98.

Dollars Lost: $87.98

Victim Location: Granville, OH, USA - 43023

Date Reported: October 21, 2026

Business Name Used: thesupportcare.com

Online Purchase - The Pillow Home

I clicked on an ad for a pillow that had the guarantee that offered a "90 day Risk Free Guarantee". I bought two pillows, one for myself and one for my mother. When they arrived, I tried one of them out for two weeks and realized it did not help my neck pain. I sent an email to the company asking for instructions to return the pillows and they replied, saying that: "Our 90-day guarantee allows eligible customers to try their products and request a return within 90 days of receiving their order. Please note that return shipping costs are the customer’s responsibility, and returns must be arranged with our team before being sent back." I accepted the idea that I would have to pay for shipping but when I tried to "arrange it with their team" by sending an email, they sent me this address to return the pillows to: Contact Person: Wang Yanqing Tel: 19952222617 Address: A3-2, Puluosi Logistics Park, Huishan District, Wuxi City, Jiangsu Province, 214000 I went to both UPS and the USPS near me. I brought the pillows packaged up in a box and provided them with the above address. UPS charges $450 to ship this box to that address and the USPS charges $150. I looked at reviews for these pillows (yes, I know, I should have done this before purchasing) and I see that many others have fallen for this same scam. I just want this company to somehow be flagged so that others won't waste their money. Or, can this company be somehow sought and prohibited from doing business here? Thank you! Nancy Young

Dollars Lost: $135

Victim Location: Groton, MA, USA - 01450

Date Reported: October 21, 2026

Business Name Used: The Pillow Home

Credit Cards - All American Protection Plans / AAPP

They wanted to give $300 in vouchers for gass and groceries all I had to do was pay for the shipping which is $5. I looked it up and they don't send anything and just keep charging your card.

Dollars Lost: $0.0

Victim Location: Stayton, OR, USA - 97383

Date Reported: October 21, 2026

Business Name Used: All American Protection Plans / AAPP

Online Purchase

I called the company and asked for a refund and the person I was talking to hung up on me. I lost $302.55 and I need my money back

Dollars Lost: $302.55

Victim Location: Soldiers Grove, WI, USA - 54655

Date Reported: October 21, 2026

Business Name Used: GraveCore2

Online Purchase - Counterfeit SIte

I thought I was ordering from an American store, only to find out that this package was shipped from overseas. I was very excited and looking forward to receiving my order. I am now very disappointed. The gray sneakers are too BIG. I ordered a size 7, and they fit like a size 8 or 9. The green shoes are very cheap-looking; the brown around the shoe is made of plastic or pleather- very cheap. They give you an email address that keeps bouncing back as BAD address. The only way to email them is directly from their website. I will wait for their response. However, after reading the other reviews, I am not hopeful.

Dollars Lost: $116.91

Victim Location: Johns Island, SC, USA - 29455

Date Reported: October 21, 2026

Business Name Used: Harperwells-boston

Fake Invoice/Supplier Bill

The business I work for was contacted originally by this company, using deceitful language to get me to confirm the office address. No other information was given and I did not agree to wanting to purchase gloves. Company has sent us invoices over and over again attempting to get us to pay for 6 boxes of gloves. Every invoice has an increased bill amount, currently around $700. This company has repeatedly called us as well, and refused to send us a return label for the gloves. They will not stop contacting us.

Dollars Lost: $0.0

Victim Location: Houston, TX, USA - 77058

Date Reported: October 20, 2026

Business Name Used: Advantage Medical Companu

Online Purchase

I found a cute dress on a website called KATEGRANA and was told they ship within one business day. A few business days later, I followed up by email and phone call and heard nothing. The item never shipped, and they never reached out to me. They took my money and are still claiming to sell clothing online, but it's a scam.

Dollars Lost: $64

Victim Location: Chicago, IL, USA - 60641

Date Reported: October 20, 2026

Business Name Used: KATEGRANA

Phishing

For 5 months I have been receiving letters in the mail, with no return address but instead listed “Home Warranty Division Private & Confidential” in the return address corner, about 2-3x a month titled “Final Notice.” The letter states that “it is important that (I, the homeowner) contact our office at (listed phone number) upon receiving this notice to avoid any unnecessary delays in coverage before (this certain date).” The letter continues by saying it intends to “inform me” about my home warranty secured by my mortgage lender “may be expiring soon.” They then say I have not contacted them to get my warranty up to date and that it may be their last attempt to notify me about activating my home warranty. I never purchased a home warranty and I see this as a predatory practice trying to scam people out of their savings. Do NOT fall for these letters, legitimate companies will NEVER aggressively market something like this or pressure you into calling.

Dollars Lost: $0.0

Victim Location: Benton, KY, USA - 42025

Date Reported: October 20, 2026

Business Name Used: Home Warranty Division

Online Purchase

The product was never shipped. Money was taken out of my account then when I informed him, I never received it. They tried to offer 20% back of my money then they try to offer 30% back then they try to offer 70% back then they said they couldn’t give me my full refund because there was a $15 shipping fee, but the product was never shipped so they refuse to give me any of my money back and I never received anything.

Dollars Lost: $58

Victim Location: Hammond, LA, USA - 70403

Date Reported: October 20, 2026

Business Name Used: Zansail

Online Purchase

Took my money and never heard from them again

Dollars Lost: $185

Victim Location: Huntsville, TX, USA - 77340

Date Reported: October 20, 2026

Business Name Used: Iron ascension

Online Purchase - Sticky reserves

Paid, they never showed up and blocked me.

Dollars Lost: $90

Victim Location: Albuquerque, NM, USA - 87101

Date Reported: October 20, 2026

Business Name Used: Sticky reserves

Phishing

IMPORTANT NOTICE! You are going to be served with the court papers due to non-payment after so many reminders. If you want to avoid these legal consequences, we merely require you to get back to us with the payment, you can email us for further details. Best Regards. [email protected] [email protected]

Dollars Lost: $0.0

Victim Location: Beverly Hills, CA, USA - 90210

Date Reported: October 20, 2026

Business Name Used: [email protected]

Other

Handmade was to send items for a part time job. They would follow through with assigning task that needed to be done to be paid. Once the tasks were finished I would receive a couple dollars and they would follow through with asking me to purchase an item and then refund some money.

Dollars Lost: $3800

Victim Location: Waterloo, IA, USA - 50703

Date Reported: October 20, 2026

Business Name Used: Vip888-Hanndmade company

Online Purchase

Ordered an Electric Spin Scrubber through an on line ad with Shopify. Received email that item will be shipped by next business day. Stated I would receive tracking number when shipped. 3 days later I sent email to find out when it will ship. No response. I looked up websight, but it was taken down. Followed up with 2 more emails a couple days apart. I found their phone number, called them, the phone rings a couple times then disconnects. Reported event to credit card company and BBB. Looked up their business name Oct 20 and everything about them comes up as scam. That would have been useful the day I ordered.

Dollars Lost: $16.99

Victim Location: Greendale, WI, USA - 53129

Date Reported: October 20, 2026

Business Name Used: Horolia

Online Purchase

I won 25 sc (equivalent to $25) in a promotion but never received it. Customer service said I never participated but I have screen shots of my winning total (timed and dated by Poly Casino)

Dollars Lost: $25

Victim Location: Belleville, IL, USA - 62223

Date Reported: October 20, 2026

Business Name Used: Poly casino

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