BBB Scam Tracker

4/16/26 I ordered a Stanley Winnie the Pooh 40 oz. Tumbler. I have not received the order yet. Its been over 30 days. I have reached over 10 times via email questioning the whereabouts of my my package. I have neem told the same information all 10 times, word for word on each email. I asked if they could tell me where in transit, my package is, how much longer . I have also responded with the busi ess as a request for my refund.

Comment: I am very disappointed for two reasons I did not receive the bee hotels I ordered And the quality of the ones I received. It is hard for me to believe that they were constructed at the facility in NC and looking more like a cheap knock off. A refund to my bank account is what is needed an exchange is out of the question. I suspect this is an affront a fraudulent company tricking customers into buying this item in a premise of high quality made in the USA in NC it is false advertising I should have vetted your company better shame on me and shame on you for the falsehood. I received two they are identical Hexagon Bee Hotels they are not what i ordered i had ordered two of the tear drop Bee Hotels these are inferior to the ones you advertise on your web site To: Team Craftfolk This is the company I made the purchase from I have read their return policy I will send the two items back to you for a refund of purchased price Thank you ***** wrote: Heyyy ***** Thank you for your message! We will be glad to help you. Please send the unused Product to the address. Level 7, World Trust Tower, 50 Stanley Street Central HONG KONG Refund would be made as soon as the Product is received. Please note that returns must be made within 14 days of the delivery date in accordance with the company's returns policy. Any return sent after 14 days of delivery will not be accepted. If there is anything else we can help you with, please feel free to contact us. We are happy to help :) Best regards Julia from CRAFTFOLK Is their a “Attention off ? Return Authorization number ?} Is the layout of address below correct ??? Level 7, World Trust Tower, 50 Stanley Street Central Hong Kong The return policy listed below from Craftfolk shows a different return address Can you explain why ??? I need clarification on return address please Heyyy *****, Thank you for your message We understand your concerns regarding the product and your experience.As a final resolution, we can offer you a 50% refund without requiring you to return the item.Please note that this is our final offer for this matter. If you would like us to proceed, please let us know and we will process it accordingly. Best regards, Julia From CRAFTFOLK Team Craftfolk Fri, May 15, 4:43?PM (4 days ago) to me Heyyy ***** Thank you for your message! We will be happy to help you. In accordance with our company policy, customers are required to bear the cost of return shipping when initiating a product return. However, if you are unable to send the product back to the address provided by us, we can offer an alternative resolution in the form of a 25% refund. This option is provided as a gesture of consideration while remaining aligned with our established return and refund guidelines. If there is anything else we can help you with, feel free to contact us. We are happy to help :)On Fri, May 15, 2026 at 3:20 PM Heyyy *****, Thank you for your message. We understand your concerns regarding the product and your experience. As a final resolution, we can offer you a 50% refund without requiring you to return the item. Please note that this is our final offer for this matter. If you would like us to proceed, please let us know and we will process it accordingly. Best regards, Who is We're not a corporation. We're not an algorithm. craft-folk.com is a platform for independent artisans — talented, hardworking people who live their craft and sell their work themselves. Every item has a face behind it. Every purchase goes 100% directly to the person who made it — and is personally packed and shipped by them. No cuts. No fees. Our mission is to give people who work with their hands and create genuine craftsmanship a stage — before the big corporations make them invisible. We fund ourselves through advertising on our magazine and the support of a community that believes makers deserve better. Excellent4.7/ 5 Contact information Trade name Phone number: Email Physical address: OFFICE 3906, 39TH THE CTR 99 QUEEN'S RD CENTRAL CENTRAL HONG KONG Reg. Number: Wenxi Chi Refund policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at . Please note that returns will need to be sent to the following address: 101, 1st Floor, Leituo Technology Second Park, No. 12, Yuandong Road, Jiahe Street, Baiyun District, Guangzhou City, Guangdong Province If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at in Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Exceptions non-returnable items Certain types of items cannot be returned, like perishable goods such as food, flowers, or plants, custom products such as special orders or personalized items and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

The ad was for Life Principles Bible by Charles F. Stanley. It's supposed to be a study Bible that references passages throughout the Bible to facilitate understanding of the prophecy. It claimed to be a full-sized Bible intended to assist in reading the entire Bible in 365 days. The offer was buy 2 for $59.95, get 2 free, plus $4.99 shipping. I placed my order on March 13. After placing the order over a month went by and nothing delivered. Tracking indicated the order was coming from China. After many emails was told tracking showed my shipment was still in transit, emailed again, told give it longet. Tracking updated to delivered on April 18th. It was not, every email id get the run around. Was told to check the tracking with carrier, it was on them now. After checking USPS, It says tracking not available for this item, or tracking number invalid. Item doesn’t include tracking. So, still have not received my purchase. So, Im basically out of my money and the Bibles of all things! ??

I ordered 3 Charles F. Stanley Life Principles Bibles on Facebook. One was for a LARGE PRINT EDITION NKJV for $30. The other two were for the New American Standard Bibles. It was a few months ago. Today I got a very small package in the mail in flimsy plastic that was ripped open and had some torn pages on. The “Large print” Bible stopped at Deuteronomy 4:11 and the other 2 stopped at Deuteronomy 3:24! They are really cheap paperbacks books like you would get for free as an example for advertisements! The “large print” is the same as the other two books and it is very very small print.

I googled carpet cleaners and clicked “call” on Stanley steamers google face page. Someone answered saying “carpet cleaning,” and I made an appointment for the next day for a rug and sectional couch to be cleaned. The technician arrived in an unmarked white truck with a cover on the trunk. He was not wearing a uniform or name tag. He wrote me a generic receipt beforehand quoting 360$ with a 10$ credit card fee. I accepted and let him do the cleaning while I was in the backyard to be out of the way. He finished very quickly and everything looked exactly the same just wet. The rug still had debris on the surface and he did not move it to get all areas of the rug. He also went in and out of my house while cleaning without wearing booties, leaving dirty shoe prints on my floors and presumably making the rug dirty again. He left quickly and I did not say anything because I am a small woman and I was alone with my baby, and he was a big guy. I called the number on the receipt to speak to a manager and the receptionist said they weren’t in. So I tried again the next day, same answer. Someone eventually called me and asked what happened. They told me to text a picture of the receipt to ?+1 (828) 222-0569? and I said I wanted a refund. They text back that they have a no refund policy. I asked where it said that because it didn’t on the receipt, and I couldn’t find a website. They did not respond. I googled the phone number and it came back with United Carpet Cleaning on yelp with the same experiences. I contacted the credit card company to dispute the charge since once it was no longer pending, I couldn’t get ahold of the “company” anymore.

SHE HAS MY MONEY TIED UP. i AM TRYING TO GET IT RELEASED.

Craftfolk-bogus site that makes you think that you are going to receive an artisans product, because the Artist is closing down their business. Made to look as though its an artist that lives in the US. I purchased June's, (artist name) bird nesting heart. Supposedly hand crafted and has real llama fur in it for the birds to make a soft natural birds nest. The heart i received has man made materials in it. It arrived in a box from China. I tried get a refund but i would have to send it back to Hong Kong. I also saw the item sent on TEMU for $5.00. I paid $35.00. The return address is: Level 7, World Trust Tower, 50 Stanley Central HongKong

Where do I begin? We, my husband and I were grieving our cat Aria who passed over rainbow bridge signifying the loss of six cats through cancer and age. This was huge emotional trauma. On Facebook, I connected with [email protected] They said they had two female kittens and sent videos and still shots of kittens. I did look at many other Siamese and Maine coon catteries but this one, STANLEY BRATSON PARKER gave a Kansas address doable for pickup by car. No mention of transport was given until purchase $900.00 by Apple gift Cards was forced on me. That large amount of money was hard for two senior citizens to pay. Then came all the fees for kittens and “I need money for their food”, etc ALSO, I paid $300.00 for wife to Book three hotel stays!! Fees in general included Microchips Insurances Quarantines Nannies Food Taxes Refundable insurance paid by cash upon delivery More Quarantine More food More nannies Injections etc All was paid through some form of gift card and they refused to write receipts for most transactions OR Outline fees in advance All fees were hurry hurry hurry or else-type threats with the “or else” ending up another fee.

Job contacted me on indeed about offer making $4200 a month plus other incentives after first 30 days. No pay, no communications after 30 days just stolen personal information and wasted time thinking you’re working and it’s scam. Most unprecedented thing to ever happen to me.

They first call you saying you got the job you dint even applied for Indeed top job spot or other posts will pop up and if you click close app they are now in your information its basically like you accepted it instead of deleting the ads that pop up on websites There Names are Joseph Boyd he says hes the supervisor Phone number 502 702 2027 i asked him was this legit before i started he said yes consisted i sent my picture id and did a on boarding and i dindt see w4s at the time cuples days go by i asked again when he called is this legit he said yes and why would we trust you with our packages if its a scam i said for one there are a lot of scams showing your copany is not legitimate and i havent even did w4s to get taxes taken out my pay and he yes exactly yes there are a lot of mules out there i dint know what he meant by that at the time and said im sorry all of our new hires have done it already and if you still have doubts i can send you our legal documents so they did i dint understand what they where and i read all pages nuthing had anthing to do with parcelnova on the papers the next was my so called manager jasmine brent her number is 502 663 8140 she would call or text me everyday about packages being ship to me and some times at night to make me feel comfortable with the job and to assist me since it was my first week learning the process i asked her was this legitimate as well she says yes she has been working with the company 5 years or more and we carry on and i learned the process Also had a shipping Supervisor she says Her name was Alicia Fox Her number is 502 702 2027 she would contact me the most often though reminders in emails and calls at least three times a day has a accent sounds indian or Arabic mostly all of them Sound Arabic Indian you couldn't understand their English to good sometimes but i received packages and the outoing labels they would have me download would be unprofessional not even standard mailing size i was getting complaints at the ups stores so i questioned The Supervisor Joseph Boyd about the issues about these lables not looking right he kept telling me it dint matter the courier will eventually type in the numbers and this was happening every time i dropped of the Packages and i felt uncomfortable so i contacted them about the labeling and started making the bigger myself obviously they couldn't do it so i kept wondering why would a company be so un professional when.its a easy fix i proceeded to my regularly duties as usual then three weeks in they asked for my w4s once again so i sent them because my payday was arriving so they changed the pay date back further because i was receiving more packages i proceeded like its over a month now no payment they said i had to work two weeks on the whole for a trial period then a whole month so i did they said i was doing well and offer me a promotion i said in just a month i felt funny about this and i received a call parcelnova she said let her finish before i ask any questions so i recorded her phone conversation she asked for my credit card information i played dumb said i don't have one she said thats the company's main purpose to go to stores and purchase items and resell them i will give you a list of items and pay off your credit card debt through the company and you will be given a new dashboard to login everday i declined it so i guess she got upset and said we have other candidates to take the job and she hung up The Number for her is 409 752 6552 Its April 7 the day i suppose to get paid They blocked me out the Dashboard so i couldn't get in it i tried over and over they changed the password of mine and only way you can log in is applying through id and a email address so i called each one no answer multiple times left emails no response I hope these persons are caught im worried they are using my social security number email address and id for criminal use now i also have recordings receipts emails and times of everything that was did while i was being y Used by these persons