Description

I had 30 days from receipt of product to ask for a refund. I met that time frame in my initial request, going through the proper channels posted by PayPal. I never received any communication from Fitody Limited & opted for resolution assistance from PayPal. Only to receive a vague response of “case closed after receiving some info from Fitody Limited”. That’s BS!! I have documented evidence of 2 email attempts as that’s the method of inquiry provided & have evidence of Fitody’s 30 day return policy. I am NOT satisfied with the outcome! I am NOT satisfied with PayPal’s so called assistance - and lack of providing me, the consumer, of which PayPal touts to be “protecting” a real opportunity for effective resolution. I will be reporting this issue to the BBB any any other customer protection agencies letting everyone know the hazards of dealing with not only Fitody Limited but that PayPal isn’t truly for the consumer as it wants folks to believe!! I will limit my usage of PayPal!