Description

This company is a scam! I was looking up flights online. A website listed a bunch of web sights where I can get a good flight. I found Tarifaso Deals and purchased my flight. I even received an email confirming I bought it. In the email it said I was to receive another email with my ticket information in order for me to board my flight. A few days had gone by and I still hadn't received the email. I called their 24/7 hour number asking for an update, they told me I should receive it soon. Also, told me I purchased a flight that only allowed me to bring only my purse! So I upgraded for one personal and one carry on. A day or two goes by, still no email with my eticket and boarding information. I call them again. This time the number is disconnected. Weird its a 24/7 hour customer service number. I google the website and I see a bunch of things pop up on my google search. A lot of things titled the company is a scam and a fraud. I read different reviews and read what happened to several other people, I realized I was now experiencing the same thing as them. Others said they were encouraged to upgrade but never received their ticket. Then when they tried to get their money back; they couldn't. After my google search; I called the company (with my google number because they blocked my personal number) 48 hours before my flight was to take off and told them I needed to cancel and wanted a refund. The person who answered my call said he couldn't' help me because he was a front desk person. Instead he copied me in an email to his team informing them I wanted a refund and to cancel my flight. I called my bank, had my debit card canceled and waiting for a dispute from my bank. Tarifaso deals has called me with different phone numbers, one left a voicemail saying they have my ticket ready for me after I already said I wanted to cancel?? I checked my email, I never received an email with any ticket information even after they left that voicemail. I emailed them informing them I want a refund and to cancel my flight. I haven't received an email in reply. This company stole my money!! Even when I canceled and told them I want a refund; all I get are crickets. They took my money, never delivered the service, and are refusing to acknowledge my refund request. I want my full refund processed immediately.