Description

On April 23, 2025 a third party collections called me to say I had a subscription with Nutra Keto for apple cider gummies that was due to ship but unable to charge the full amount from August 2024 and could not ship until the balance was paid. She said that I could not cancel the subscription until the balance was paid. She was able to provide my accurate home address. I have never ordered a product from this company. She provided me with the customer service number of "Nutra Keto" (877) 205-7242. I called this number to get more information however they answered the phone saying "thank you" for calling customer service but did not give a company name. I found this suspicious so I asked what company they supported and she only said we support multiple companies. When I told her I would not pay for a product I did not order or receive she indicated that they would send my failed payment from August 2024 to the credit bureaus for collections.