Description

I called a chimney company from the internet to fix my flue. They said the service call was $65 but that would be applied to the service. The man came out in a jeep, looked in the chimney and told me it would be about 7000 since I had cracks in something and to clean and fix the flue. He said who ever did the work back when I bought the house didn't do what they said they did. It's not safe with the way it is. I knew I paid $5500 back when I bought the house for the repair then and so I figured maybe the prices went up? He left and came back, not sure where he went. Another Mexican man came in a track to help him. They were on the roof doing something, I heard a loud machine that was possibly the cleaning brush, he painted white onto the outside of the top of the chimney, he added a cable to the flue so I could pull it easier. ( it was easier to pull but now it doesn't close.) I could confirm what he did unless I got up on the roof and knew what I was looking at. He told me it would be 9000! I asked why he said 7000 and now 9000. I am so upset, I don't know why I paid him! I didn't ask for a license number or contract? I can't sleep, I must have been in a fog since I had been evacuated from the fires and was wanting to get my house in working order? I don't know. I asked for him to take a video of what he did since I can't see. He used his phone and showed me something, but I didn't still know what I was looking at? Please help me. I paid with a check and just tried to assume it must have been warranted. Now as I realize I need to find out if this was valid, I look back. This company I called was Chimney Pro, the guy said to make the check out to Elite Air Group Inc. I went to call and ask some questions and the company name is now Olympus Chimney Pro. They don't have a license number? He sent me a text as my invoice back on 3/9/25. It has the address I noted in this report, but the website has no address? Why the different company names? The text he sent me is from a number 818 644-3105, the invoice has the same number on it, but I called originally was 888 958-7618. I see the Olympus Chimney Pro has a Facebook account but I can't access the whole page since I do not have Facebook, but what I could see I took a picture of. The comments are from people scammed too. All their writing is in a foreign language? Their address on the website has no address, it has "Olympus Chimney Pro, Rd, Kanjur 56765" No city or state on a website? The website says Altadena everywhere so I thought they were local. I need help getting my money back, please.