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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

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Description

This company is a scam because the shoes they advertised as handmade leather were nothing but cheap plastic fake leather and looked nothing like what was advertised. They also used a Jamaica, NY address to make you believe the shoes were coming from the USA but in fact they are from China and in order to get a full refund you have to ship the package back to China! They responded to my request for a refund by saying that I could only get a 20% - 30% refund discount and the only way for me to get 100% refund was to mail it on my own dime to China. Here is their bogus message: We sincerely apologize for any dissatisfaction caused by our recent offer. As a demonstration of our commitment to your satisfaction, we would like to offer a 30% refund on your order. We hope this will help improve your experience with us. Your feedback is very important to us and we strive to make your shopping experience as positive as possible. We understand how important it is for you to be satisfied with your purchase and we want to resolve your concerns in a way that meets your expectations. In accordance with our return policy, to receive 100% refund. customers are responsible for return shipping costs. As such, we do not provide return labels and/or QR codes for returns. An overview can be found here: **************************************************************. We also recommend that you use a tracking and tracing code when sending your package back to us to prevent loss in transit, as we are no longer responsible for this. To make a return, please send the item to the address below: RETURN ADDRESS: Company Name: Wang Maoqin Street address: 1177 Lane, Jianlan Road, Meixu Street, Yinzhou District City: Ningbo Postal code: 315100 Province: Zhejiang Country: China We will process your refund upon receipt of the returned product. Best regards, Mark

Dollars Lost

$110.42

Targeted Person's Location

MD, USA- 20716

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

https://charlottes-footwear.com/pages/politica-di-restituzione

Scam Type

Online Purchase

Learn More

Business name

charlottes-footwear.com

Date Reported

April 14, 2025

Scam ID

971391


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