Description

I received forwarded email from an acquaintance. The email said ***** used this product and it worked for him to cure his tinnitus. I opened the Harmony Glow CBD website attached to the email and selected the $ 39.99 offer for one bottle the CBD gummies. When the order arrived there was 6 bottles of gummies and 3 bottles of CBD oil. I thought they were giving me additional gummies and CBD oil as a promotional offer for $39.99. I used the products as the directions were given and hoped it would work for me too. I received my credit card statement and saw that Harmony Glow had charged me $239.99 for six bottles of gummies and $59.99 for 3 bottles of CBD oil. I called them at 1 833 806 2439 to dispute the order and told them the product was not working as advertised and I wanted to return it for the 100% satisfaction Guarantee. I was informed by Boch the representative who answered the call that the order could not be refunded in full and offered to refund me $ 150 and asked for my credit card number. Red flags went up in my mind and I refused his offer. Bock gave me an address to return the product to ( Harmony Glow CBD PO Box 90129 Lakeland, FL 33804. I asked why is the address to return the product in Lakeland FL and not in Albany New York as is written on the bottles. He told me that was the warehouse and I needed to write an authorization number 30f6d5dfbac1 on the outside of the box and on the inside too. I wrote a letter with the Authorization number included it it and explaind the mix up in my order and being overcharged. Boch gave me an order cancellation number and told me my refund would be processed in 3 to 5 days and I would e=receive an email to confirm my cancelation and refund. I never received the email. During the conversation I asked Boch where he was located and he told me he was in the Philippines. Lots of red flags were waving with his answer. A business address in Albany New York, a warehouse in Lakeland Florida and a call center in the Philippines. I began to realize I had been defrauded. I attempted to call the Albany NY phone number listed and was put on hold the the next available representative for hours every time I called. I have never received a refund. I contacted Capital One and reported the transaction as a fraud and they told me they would investigate the matter and I should have a refund in 3 months if they determine it was a fraud. Capital one received a copy of the erroneous order from Harmony Glow and determined it was a legitimate transaction. They refused to allow for a fraudulent charge claim since I did not have a receipt from Harmony Glow or an email that stated I returned the product. I googled the Harmony Glow Lakeland Florida address and found out that Shark Tank, Kelly Clarkson and Dr. Oz were all mentioned in the sale and healing quality of Harmony Glow. My google search lead me to this BBB scam tracker site. Harmony Glow CBD gummies and CBD oil is a scam.