BBB Scam Tracker
Back to search
This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
Received mail from "Home Warranty Division" with no return address, but shows a "Program Director" named "Vicky Mercer" with a phone number of 1-888-404-4504. The letter states that it is important that I contact their office at "1-888-404-4504" to "avoid any necessary delays" in my coverage before 4/1/2025. The letter threatens that failure to call them could result my being liable for all costs associated with any home repairs and that they reserve the right to revoke my eligibility for service coverage after the "Expiration Date of 4/1/2025"
Targeted Person's Location
VA, USA - 23702
Scammer Information
Unknown Location
Unknown Email
(888) 404-4504
None
Scam Type
Retail Business
Business name
Home Warranty Division
Date Reported
March 21, 2025
Scam ID
961310
Similar to your experience?
If you find a scam ID that matches your experience, tell us what happened and share the information you have.