Description

A Stanley Cup with Snoopy all over it. Product was purchases January 23, 2025 February 5th, I did not receive a tracking number so I reached out to the company. No response. I reached out again February 6th and was given a tracking number, but was told the tracking system is down and I should receive my merchandise within a week. A week goes by and no merchandise. I ask which carrier they use for deliveries, no response. I tried every carrier. USPS, UPS, FEDEX, and DHL. Nothing worked. Reached out again February 18th to ask the same question. No response. February 19th, I receive an email indicating that two cargo ships carrying their products crashed and everything was damage, it they are working to resend everyone’s orders out and gave me a different tracking and using a different system. March 4th. Still no package. I go to the website to track my order, the website no longer works.