Description

WARNING: We just got scammed by non-other than McAfee. Wednesday evening 2/26/2025 our horror started while i was on my laptop. a pop-up appeared saying i had 45 days too renew my MacAfee. l did think anything of it until later. i do not have McAfee on my laptop but i do have it on my desk top. I received an alert from PayPal that a charge of $249.95 for "MacAfee Advance" was direct debited from bank account. i immediately contacted MacAfee at number {8337663241} listed on transaction. i spoke with "Jerry Gallagher" who told me the timeframe had expired to get refund. i know it hadn't been 12 hours but he insisted it was to late. Jerry then tells me that he needed to bring in his billing dept to assist us. This Billing dept took over phone call and tried to access gateway to do refund. it's after 5 o'clock. the gateway was down so we would complete on Thursday Thursday 2/27/2025 get call on Thursday morning at 9;00 am. from Jerry's number ; actually Billing hid his real number.. we tried several more time to correct issue with no Advil. Billing started transfer program to refund money. I needed to input 3 pieces of information : first :{name}, second: {refund amt - $249.95} , third: amt of transfer. He told me there was going to be two transactions, first one :{$60.00} for inconvenience. second: {$249.95} for refund.. Immediately after inputting exactly {60 period 00} their gateway removed the period and initiated a $6000.00 transfer. I was given no chance to correct mistake. i inform billing dept but was ignored. By now I was along for ride cause they had gained access to my banking . its now lunchtime-Thursday Billing wanted me to go to our bank. i have broken leg so my husband had to go. Billing told him to go to our bank and lie about reason we wanted to withdraw $6000.00 ; my husband didn't think or he would have asked where money was coming from checking / saving. but we were advised that both banks had been talking to each other;. our bank asked no questions. Billing had my husband going to Wal-Mart and get $500.00 gift cards. Walmart refused. my husband then went to Target to get Apple gift cards. then he went to Sunrise to exchange cards for bitcoin.. my husband thought we were finished so he came home. My husband felt like he was stealing money all-day . of course he was pissed because he was running around all day! Billing said the gateway kicked back $2500.00 into our account. that's why the gateway never closed. another day wasted just to get $249.95. wow their gateway had closed. Billing promised to call back next morning, Friday, 2/28/2025 i had to reach out to Billing but he immediately called me back claiming he had tried calling my husbands phone but got no answer. he did not try my phone. Billing wanted my husband to go back in town to get more gift cards. My husband went the FK off. My husband refused to get anymore gift cards ,bitcoins, I've never seen him so angry. he told billing to send us a bill if he wanted remaining 300.00 because Walmart ,target, sunrise wouldn't take money. i was still talking to Billing when mike contacted the fraud dept at our bank. my husband was advised to turn laptop off, hang up phone, basically disconnect all contact. billing tried calling but my husband cussed he out. Billing hasn't called back since. we went to bank on Saturday to file official fraud report. funny thing bank said this was common with McAfee. what? they cancelled our account, credit cards, debit cards. they opened new acct and transfer what funds were left into new acct. only downside waiting. 7-10 days for new cards bank advised us to file police report which we did. that's where we're at. Grand total? 7000.00= $6000.00 +$1000 cash advance in Georgia on credit card. ( thief # 3) they stole ?????? there's a lot we still need to do - file complaints with BBB, Mcafee contact others who have old acct especially direct deposits updated. check all account associated with old bank numbers to see if anything is wrong!?????? keep you updated. thanks for reading.God bless????