Description

After refinancing our home loan, we began receiving postal mail asking us to call about "time sensitive information" involving our mortgage. I never contacted the company until a check for $199.00 arrived in the mail. It looked legitimate but had "allocated waiver" printed over the dollar amount and had "THIS IS NOT A CHECK" printed in smaller font on the bottom of the check. "IMMEDIATE RESPONSE TO THIS NOTICE IS REQUESTED" and "This will be our FINAL ATTEMPT TO NOTIFY YOU 888-467-3210" was also printed on the perforated envelope. Hours of operation are printed as Monday-Friday 8AM to 5PM PST, No Saturdays. There is a homeowner ID number printed as well: CH6-----47 (which means nothing to me; however, I showed portions of it for others to compare if theirs started and ended the same. I did attempt to contact via the number provided, albeit outside of the hours of operation given, but only heard music on the other line.