Description

I went to Amazon’s KDP website to self publish my first book on November 30 immediately on the site I was directed to a customer support representative which I know now does not exist. I was then put through to an “ Elizabeth Taylor” who was supposed to be the project manager and would be personally helping me with my book. Seeing me through the whole process They had all of my information I thought I was uploading to KDP, I legit thought I was talking with Amazon. They had it all My whole manuscript, pictures that I created myself for my book. All of my contact information as it’s on my book for my readers. They then told me they were editing my book and reformatting it because it was done incorrectly and I was given a package for the whole editing/reformatting “getting my book ready” to be published package that ultimately was $800 I am on disability so I couldn’t afford to pay it all at once so I split it over 2 months Dec 3 and Jan 3rd they then attempted to sell me an advertisement package with various amounts ranging from $900-3600 at which point that should have been a red flag but this is my first rodeo with writing my first book I had no clue how all of this worked but I knew I could not afford it. The scam continued as I split my payment into two because I really wanted my book published it’s my baby and these people took advantage of me. They have all of my personal information, my hard work, money that I pray I get back and my time that I can’t get back. Literally for almost 2 months this scam has been going on, here I am thinking I’m getting my book ready to get published and they’re BS’ing me the whole time they really started acting fishy and switching it up with reps after I declined the advertising package and their scam started to unravel. They kept putting off pre-sale dates and advertising that was supposed to be included. They asked me to send all of this private info via email that’s not encrypted and I questioned it and went back to the site. I asked them why wasn’t the site being used as it didn’t make sense to me. This time when I went to the site I was not redirected to a representative like the first time as I could access the whole site which I could not before as I was constantly being redirected. When I contacted the actual Amazon KDP Company customer service representative they had the nerve to tell me that I must have been hacked prior to their website. I had to ask her Ma’am you must think I’m crazy these people hacked your site I’ve never uploaded my book to another account, they literally have all of the info that was supposed to go to y’all please explain that, these people had emails set up, phone numbers and everything I thought I uploaded to them these people had, their site was hacked not my phone and they knew it and said nothing to consumers. Looking on this site the BBB I see multiple people saying that they have been the victims of the same scam as myself with basically the same exact company same scenario as myself. I guess we all were hacked prior to coming to the site, by I’m sure the same trifling people, yeah go figure!!! I’m working with my bank to get back my money and my since account has been compromised I’ve had to change all of that over. When I filed the police report I was told that this is a frequent occurrence with Amazon and that basically they don’t care this to them are teardrops in a bucket and can careless so please be aware and careful never ever did I think I would be the victim of a scam but here I am. They hacked Amazon’s website very well and mirrored their website to theirs and I couldn’t tell the difference. Be careful vet them out better than I did please don’t do a reverse look up of the email address because those bastards have that covered as well. I am now in the process of revamping my book as they totally screwed it up and starting over with my publishing journey.