Description

On 12/26/24, I was scrolling through Facebook. I saw what appeared to be Dick's Sporting Goods page. There was merchandise on sale at discounted rates. I thought it was because this was after Christmas. I ordered an XL coffee colored wintered coat, on sale for approximately $29.99, before taxes and shipment charges. I paid by card. On 12/27/2024, I received an email from the Sporting Goods Holiday Shopping Goods ([email protected]) regarding a shipment update. I noticed a charge of $47.23 from my transactions by "Isinollc" from Hong Kong. Occasionally, I would check the tracking to see where the package was. The package appeared to come from Hong Kong, China. The script was in Chinese. The information was vague. I received packages from China in the past, and the information was more detailed. I received packages in the past within 2-3 weeks when they originated in China, so initially I didn't see an issue. Around 1/14/2025, I reached out to Dick's Sporting Goods to inquire about my package. As soon as I told the rep the package came from China, I was told that the order wasn't from Dick's Sporting Goods, and this might be a scam. I sent an email to [email protected] inquiring about my package, because at this point the tracking information disappeared. On 1/15/2024, they responded to my email, saying "Hi, Sorry for keeping you waiting for so long. your order has been packed and shipped and is being delivered to its destination." Then provided me with my tracking number, and they sent me the website to look up my tracking. According to the tracking, the package, which was supposedly at the mail facility in my neighborhood, was out for delivery on 1/30/2025. On 2/1/2025, I sent another email inquiring about my package, that I still did not receive. When I checked my tracking later that day, it said the package was delivered. It was not delivered. I sent another email, saying the package was not delivered. On 2/2/2025, they claimed the package was delivered. It was not. I looked up this company, and I see that I am not only person this has happened to.