Description

MoonPod Hypersonic vacuum was touted as #1 Rated. I ordered online and it came within a week. The vacuum was unwieldy, difficult to use, and not user-friendly. I could not empty the dust cup and it was very hard to reattach. I contacted their support center immediately asking for a refund. They were vague in their response asking for videos or pictures of the malfunction. I sent one picture and repeatedly asked for a refund without any concrete response.