Description

This was a flash sale supposedly from a legitimate vendor I have successfully ordered from before, MOCO Boutique. Since I ordered Judy Blue jeans from MOCO before and received my order about a week after I ordered, I thought it was a legitimate sale. I received confirmation from my order right away from [email protected] and received a tracking number not long after. Tracking showed it was coming from China. I received a text message after a few weeks from a foreign number (63 912 667 0224) claiming to be "U.S. Post" saying "a USPS parcel is being cleared but due to the detection of an invalid zip code address, the parcel cannot be cleared, the parcel is temporarily detained, please confirm the zip code address information in the link within 24 hours: http://usps.com-trackwam.top/us." When I went to the link to verify the zip code, it wanted additional funds in order to attempt another delivery to my address before I could verify a zip code. So I exited the page. i kept checking the tracking number for updates, and and eventually it said the order was delivered, but I never received it. So I reached out to the customer service email and they said they would re-send the order expedited at no additional cost. The EXACT same process happened again. This is 2 months later after the original order. When I reached out to customer service again and told them to refund my money, they said they could not refund the whole amount because both orders did show they were delivered and they would be out more money from sending the order twice. They asked if I would agree to a 70% refund. I have not agreed to anything yet. That's when I decided to look on this website to see if anyone else has experienced this with the same people.