Description

The Website "Bestbestones" is fashions marketed menswear and discounted prices which was exceptionally affordable. I placed an order and received "Your order is confirmed" and a order number "bestbestones25131" later I received a tracking number indicating the items ordered were arriving from China to the USA. A couple of days later I received an email indicating "Your order is waiting for pickup by the carrier" I paid $13.99 for VIP fast shipping and $2.80 for shipping insurance. After 4 days I sent an email to the "contact service" email address and was notified that the customer service center would "reply within 24 hours, but I never received a reply. Next I attempted to contact them via their "Chat" center but was connected to another Scam center called "BestQuestion" which indicated that for a cost of "$1.00" they would handle the chat and obtain a resolution for my order. It became apparent that the instant responses were rote generated software platforms and the first request was for my credit card to pay the "$1.00"chat fee. I immediately disconnected from the chat. Lastly, I searched the internet for the company address and phone number. I discovered a multitude of Scam alerts and reviews. The number of scam alerts and unimaginable reviews caused me alarm and I immediately contacted my credit card company and notified them of the scam. They reviewed my transactions and discovered a debit to my account in the amount of "$142.77" by a company named "Happyculturqvp" for clothing. This website is so sophisticated and well designed that I couldn't find a single error in grammar and the fashion designs were perfectly displayed as was the privacy policy, order tracking, contact us, terms of service, etc. The email address for customer service was given as "[email protected]" and hours of operation (9:30 Am-6:30 Pm EST) Monday to Friday. This website is one of the best designed and most conveniencing I have ever encountered. Its doubtful that a Programmer or Webmaster would find faulty mistakes. A monumental amount of time and development went into this high level Scam. Google the website and "Buyers Beware" this is without a doubt a well organized and establishment highly skilled Scam organization with multiple levels of deceptions.