Description

I google searched florists near XXXX, Florida to send flowers to my mom this morning. Flowers By Nora populated as a Sponsored account right on top of the page. I navigated to their website (www.flowersbynora.com) to place my order. There was a notice that Christmas flowers were 45% off for same day delivery, so I opted for a Christmas Bouquet. A red flag to me was the checkout price of $77.83 but the notation was free delivery so I still processed the order. I received an email confirmation reviewing details such as the order, Order # and date, the card message and Subtotal/Service Fee/Delivery Fee/Tax Total/Order Total with my moms information on the bottom of the email with an email and phone number to contact. I noticed no local address to my moms house and the 844 phone #, after googling the number, the first Google result was the report for the same # through the BBB. I contacted my bank and had them cancel my account and started a card dispute claim. I then received another email that came from 'Valery Smith' ([email protected]) that stated due to supply issues, they were unable to fill my order and have issues a refund for the order and can take 5-7 business days for my bank to process the refund on their end. The email was signed Best Regards, Benjo, Flowers by Nora. My bank refunded the amount due already (lets go ********** ****!) and a new card is on the way.