Description

This company sells carry on luggage that holds 10 days worth of clothes in one bag. They claim to have the items delivered within 12 days but the item never comes in. The tracking number they provide is fake and the item never ships at all. They claim to have 24/7 customer support but it took nearly a week to receive any response on any platform I.e. email or social media. You get a copy and paste response and then they never actually get back to you. I had to report it as fraud to my credit card company. They refuse to refund any money because the item has “shipped”. But in reality they have no plan on actually sending you what you paid for.