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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

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Description

Hello, I am sending you the details of a purchase I made online. *** ****** ** * ******* ******* ***** ** ******** *** ** **** ************* *** * **** ********* ** ***** ** **********. On November 8, I ordered a Christmas wreath from Hervns website. Pic 001 The wreath is 20 x 20". Pic 002 ON November 22, I received the wreath. The wreath I received is 10 x 10" and nothing like the one advertised. Pic 003. I wrote the company and expressed my disappointment with the purchase, requesting a full refund. Pic 004 They responded with an offer to refund me 15%. Pic 005 I responded back requesting a 50% refund. Pic 006 They offered me 25%, which I reluctantly accepted. Pic 007 I had paid through Paypal (Pic008) and received my refund November 26 (Pic 009). I am sure you will agree this is clearly Bait and Switch. ** *** **** *** *************** ** *** * *** **** ****** ***** **** ******** * *** * ****** *** ************ The company I paid to was MAOCONG CO., LTD.

Dollars Lost

$35.39

Targeted Person's Location

ON, CAN- L2R 4B2

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

1(905) 341-8469

Web logo

https://hervns.com/products/boho-wreath

Scam Type

Online Purchase

Learn More

Business name

Hervns

Date Reported

December 1, 2024

Scam ID

916791


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