BBB Scam Tracker
Back to search
This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.
Description
I bought a Wireless LED Light Therapy Mask on October 21st for $225.55. The product doesn’t work properly, it doesn’t hold charge and needs to be recharge after every use. I tried to make it work, but it is really inconvenient the charging situation. The company website offer 60 Days return policy, but does not the truth, they refuse to refund or replace the item. They laugh at 1 year warranty that comes with the mask. They are asking me to pay shipping both ways to have the item check and decided whether is a defective or not. Costumer services is useless and a joke, they transfer you two or three time to pretend and everybody said the same exact words. No consumer protection, be aware of giving your money to this company.
Dollars Lost
$225
Targeted Person's Location
NV, USA - 89166
Scam Type
Online Purchase
Learn More
Business name
Skinact SpaEquipment
Date Reported
November 20, 2024
Scam ID
913580
Tell us what happened
Your input keeps Scam Tracker accurate and useful for the next person who searches this scam.
Are you the business named in this report? Dispute this report.