Description

Was looking for a round trip from Colorado to Wisconsin. Farehutz.com had a ticket for a cheap air fare, though not so cheap as to be suspicious. So I bought what were described as airline e-tickets for what appeared to be United Airlines, using my credit card, name, and other personal info. I received an email shortly after that was not titled from a particular company, but was just labeled "support" with my supposed receipt on it. However, it was not even a receipt, but rather a notice of "booking in progress" with my supposed itinerary and booking i.d. on it. Concerned that my payment had not gone through as it was not an official receipt, I called them at their support number, and was informed that my ticket had somehow been bought out from under me, that the tickets I had purchased had been a "promotional offer" through the airline, and that because of that my ticket was neither guaranteed by the airline nor cancelable or refundable. The man then tried to upsell me, telling me that he could get me another flight for the same time and the same place for an extra $100. I told him I either needed an actual ticket or a refund, and he proceeded to argue with me that my credit card had already been charged and that the airline was still going to claim their funds. Turns out that my card had never been charged thankfully, but since they had that info anyway I cancelled my account for a new card just in case. They appear to be faking business with United Airlines, as the legitimate airline would never charge a customer and not deliver a ticket, and it would be cancelable within 24 hrs of purchase. The "United tickets" Farehutz is selling have what looks to be the United logo, but the image looks squashed and the colors are backwards.