Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

BBB Scam Tracker

Back to search

Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Share and help us warn others

Description

I made an online purchase on June 21, 2024. I was told would receive product in 2-3 days. The tracking 718 system is now saying the package was delivered 2 days ago but it was not. It was not delivered and it has been over 30 days since the purchase was made. I have been in contact with the vendor for weeks. They stated that even though I did not receive the package they will not refund my full amount. They will only refund half because they cannot afford to lose out on money as well. They are stating I have an unknown address which I do not. After doing research it turns out this website is a scam and so is the tracking 718 system. I have made every attempt to get a refund for a purchase I did not receive. The "company" has several different emails they use: [email protected], [email protected], [email protected], [email protected], [email protected]. This needs to stop to protect others.

Dollars Lost

$51

Targeted Person's Location

MD, USA- 21236

Scammer Information
Scammer location logo

Unknown Location

Mobile logo

Unknown Phone Number

Web logo

www.trochage.com

Scam Type

Online Purchase

Learn More

Business name

Trochage

Date Reported

July 25, 2024

Scam ID

870815


Similar to your experience?

If you find a scam ID that matches your experience, tell us what happened and share the information you have.

Media or law enforcement?

Wish to dispute this scam report?