Description

I received a phone call from someone who stated they were from Bank of America. They stated that someone opened a credit card using my social security number in Dallas TX while I live in ******** ** did I have a relative there and authorize this account. I stated no. He said that he would transfer me to someone who with CFPB who can help me get this resolved. After being transferred they also confirmed my date of birth but not my social security number but stated they had it several times. They did review my credit report and confirmed items on my credit report and knew the outstanding balances on my credit cards which gained my trust. They proceeded to tell me that there had been large charges to my card that day which were fraudulent which they would help me get resolved and close out my cards. While on the phone I pulled up the accounts and said there were no charges and they said there is a 24 hour delay. He said that he would close out my credit cards and then negotiate a reduction of my balances by 70%. I was not to make a payment for a year and I would get a new statement after that time with a 0% interest. I asked him what lender and he didn’t know. He said in order to close out my credit cards he needed the authorization code on the back of my cards. I refused and he argued. Then he stated that he would charge my card $3830 prior to closing out my account as their fee for all of their work. During the entire process I kept asking how do I not know that this isn’t a scam? His response is if this a scam then I would not be on the phone trying to help you! I have your social security number and date of birth and can open a new account in your name. Once he said he was going to charge my credit card I told him this is a scam and hung up.