Description

Received a phone call (caller ID was Chase Fraud). Chase fraud number: 877-242-7372 and (direct) 919-913-8106 and identified himself as "Mark Davis" from Chase Fraud department. Informed that all of my personal information had been compromised. "Mark Davis" stated that he could see people trying to spend thousands of dollars on the dark web as he was on the phone with me. In a panic I gave him all the information that he asked for, believing that he was indeed from Chase. I gave him my account numbers, he was able to change the user name and password on my Chase account because of the information given to him. He was able to take over my cell phone and gmail accounts. I gave him my social security number and drivers license number, along with multiple credit card numbers, basically everything he asked for I gave to him believing that he was actually trying to help recover my accounts. He was very helpful and professional on the phone and I had no doubt that I had actually been talking with Chase. He also asked that I not try to log in to any of my accounts for 24 hours or contact anyone because that would interfere with the things he was putting into place to help protect my identity. Once they took over my phone and apple ID I was unable to receive phone calls from anyone. Looking at my phone looked like I was looking at someone elses phone. Many voicemail calls coming from Pakistan, could see other peoples passwords and credit cards from hundreds of people.