Description

A health product, Joint Plus CBD Gummies, promoted in a link in a Facebook post was deceptive. I thought I was purchasing one bottle (30 gummies) of product for $39.99 and would receive an additional bottle free. After I provided credit card information, the total billing was $239.88. within minutes, I contacted customer support and was told the product had shipped immediately from distributor and I could not cancel the order. The customer service person offered me a $60 credit to my credit card on the $239.88 purchase. I accepted the offer and received 6 bottles of product. Exactly one month later, another transaction charge for $179.88 was attempted on my credit card and my credit card provider declined payment and notified me of the attempted charge appearing as JOINTPLUSPRODUCTS. I notified the bank of the attempted fraud because I had not contacted the seller. I cancelled my credit card and am awaiting a replacement card. The advice I got from my bank was not to ever buy anything advertised on Facebook. Instead, try to find a legitimate seller in a web search, but still be skeptical of online sellers.