Description

Passport-Assist.com is a scam website posing as a government processing agency. They provide an auto complete form that can be printed out and taken to a formal passport agency to process (however, the government agency will not accept it and you must complete the actual form on site to submit for processing). The site charges $85.83 to print out 7 pages of information that you have personally typed into their auto complete form. There is no service provided other than mimicking the same form that the government agencies provide. Additionally, they claim to provide "passport insurance" which does not legally exist. The greatest concern is the amount of personal information you provide to the site in addition to your credit card information. You are unable to reach anyone at the number or email listed and no confirmation email is provided upon completion of their form. I have reported this to our credit card company as well as BBB.