Description

I ordered 10 dresses on 1/27/24 from the beachsissi.com website with the intention of returning some after trying on. I paid via PayPal. I received the order on 2/17/24. The refund instructions said to email [email protected] for the return shipping address. When I emailed on 2/19/24 indicating I wanted to return several dresses and was requesting the return shipping address, "Justin" replied on 2/20/24 and said, "It's OK to return. What items do you want to return? Could you please provide specific reason why you want to return the item so that we can better help you?" I responded on 2/22/24 with the reason for return for 8 of the 10 dresses and again requested the shipping address for the returns. "Justin" then replied on 2/22/24 with this: "Hi Rita, Thanks for contacting me. Return is OK, but returning 8 items isn't good for you. We just want to protect your benefit at most. Our warehouse is in China. You can check the shipping cost to China first as a reference. Return shipping cost is high, it also might takes a long time, and it has possibility to be stuck at customs. But we can only refund you after we receive your return. That's why we can send you 3 new items for free, without any charge to replace return. You even don't need to pay shipping cost. You can select any item price under USD $37. Or we can refund $40 in total instead of return. Kindly please consider it. Contact us if you need help, we will offer you feedback ASAP." The total cost of the dresses I want to return is $289.92 (not including S&H). The total cost of the order was $365.90. I want my return money back. I want the address of where to ship the return items. I do not feel that I should be required to pay shipping to CHINA for items that I do not wish to purchase. This was not made clear at the time of order - otherwise, I would have never ordered the dresses to begin with. Can you please help me? Thank you very much!