Description

The website shows that all items will be embroidered, handspun, and high quality products. I ordered based on the website images and quality standards. It took 6 weeks to receive only partial order. I ordered a custom rug of my dog and a custom embroidered sweatshirt of my dog. The rug arrived as a stamped, low quality image of a generic dog. I emailed their support more than 10 times asking for a refund and they keep responding with "I assure you andTrust me! Our quality is superior, and the item you bought are favored by many customers, it's definitely worth waitting". They misspell words and will not address my request for a refund. Their product is nothing like what is advertised and they do not offer a contact number or anywhere I can even leave a review. Overall I would love to get a refund but I also do not want anyone else to order from this place. It is 100% not a real business and they are scamming people and falsely advertising their merchandise.