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I received an email from Cooper YN Ltd ([email protected]) with a Paypal invoice for $442.84. I called number on invoice (833 356 5848) and was disconnected and transferred several times once all was said and done. It was McAfee subscription (do not have) and false transaction / scam on Paypal secure server. They had me install AnyDesk app ad told me that there were multiple payment attempts in recent days and my identity was stolen and used in a bank robbery in San Jose, CA that day. I would get new SSN in mail on January 19. Had me go to Walgreens to get Target gift cards (4-$250). Did not carry that. Visa gift cards 4-$500 and Walgreen's maxes gift cards at $500 per person per day for their protection. My credit cards (4) declined. They had me on the phone for 3 hours while all this took place except the bank. In order to preserve my assets, I needed to wire transfer $10,000 to person (Chase account) - info sent via text message. I went to bank (turned out that I need to do online and did not need to go to bank) but they were helpful walking me through it. Kevin - Manager anti fraud dept - advised not to tell anyone at Capitol One bank as they may be involved or tell my husband. The $10,000 would be reversed in 24 hours and process would be completed by January 19. When asked, it was for family support or paying off debt. Kevin (415 534 7837) would call me back on January 18 with more instructions. I woke up in middle of night on January 18 freaked out, told my husband. I contacted AARP Fraud Hotline right at 8am when it opened and received a specialist did call back at 12:30pm (they do not open until 11am). I was instructed not to ignore calls from Kevin (he called 11 times, left 1 voicemail). Alvin Carter posed as a ******* *** employee and left a voicemail too. There is no way to contact them only through the 877 908 3360 number. They gave me list of 6 items to complete which I believe are now done. On January 18, my husband accompanied me to ****** **** branch of ******* *** and they called their consumer protection department. Our accounts are restricted - only deposits can go in, no online banking. Instructed to go back to bank (January 22 or 23) to open new accounts and online app info (phone must be cleaned/wiped). Capitol One is trying very hard to recover money - 50/50 chance. No one has said that it is overseas account. Then we went to ******** - ended up getting an upgrade with same phone number. The wire transfer went to Za'quien Whitehead, 324 King Street, Selma, AL 36701 to a Chase bank. I do have routing and account number.