Description

I ordered a pair of UGG Slippers on 12/9/23 for $150.00. A few days later, I received a USPS tracking number; however, after a week there was no updates or movement in shipping. I contacted Urbandel via email, as they had no phone number listed. I got a response back stating shipping typically takes “2 weeks or more” from the time they issue a tracking number. After a few more weeks, I realized I was never going to get my purchase and I had been scammed. I found reviews online indicating the website is a scam. Also, after Christmas their website went down and now shows as “Coming soon.” Their email is no longer valid. I am in the process of filing a claim with my bank to hopefully get my money back.