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Scam information

This content is based on victim and potential victim accounts. Government agencies and legitimate business names and phone numbers are often used by scam artists to take advantage of people.

Description

I paid $19.99 for a trial subscription to a dog training program. I admittedly forgot about the trial and program in general, and never used the product at all. I saw that I was charged $49 for the full program and immediately emailed them for a refund. They advised that the only way to receive a refund was to send in a video of my using the product so they can verify it doesnt work, but if I were to log into the account and use the product that would then nullify my receiving a refund because I had accessed the product. They basically make sure you can never get a refund, because they have a way to ensure one or more stipulations are never met. I advised them they could keep the trial fee, but that i only wanted to mostly fee refunded. Also, they have cancelled my use of the product, but will not redund the fee. Usually, if you cancel a service and they arent going to give a refund, thay will allow thenuse of the product through the end of the paid peridod. This site/business is a scam. Dont trust it, dont waste your money.

Dollars Lost

$49

Targeted Person's Location

FL, USA- 32539

Scammer Information
Scammer location logo

FL

Mobile logo

Unknown Phone Number

Web logo

doggy-plan.c9m

Scam Type

Online Purchase

Learn More

Business name

DoggyPlan

Date Reported

January 7, 2024

Scam ID

792798


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